Patient Intake Coordinator

Fresenius Medical Care; Kennesaw (GA); On-site; USD 38,000 - 48,000; Full time

Job summary

Fresenius Medical Care is seeking a Patient Account Representative – Verifications in Kennesaw, GA, to ensure accuracy of patient data within billing and collections processes. You will verify patient information and resolve insurance issues under supervision, contributing to timely reconciliations and policy compliance.

The role requires 1–2 years of related experience, strong computer skills, and the ability to work with cross-divisional teams to resolve issues.

Qualifications

• High School Diploma required.

Responsibilities

• Verify and report general patient information in the facilitation billing and collections activities.
• Analyze and resolve benefits and insurance information within deadlines and policies.
• Generate and analyze reports and work lists to identify and resolve patient account issues.
• Act as liaison with cross-divisional teams to resolve outstanding issues.
• Assist with projects as assigned by supervisor.

Skills

Computer skills

Detail oriented

Analytical

Organizational skills

Interpersonal skills

Communication skills

Education

High School Diploma

Tools

Word processing

Spreadsheets

Email apps

Job description

PURPOSE AND SCOPE

The Patient Account Representative – Verifications provides administrative support to the daily verifications operations within the assigned function(s). The incumbent ensures data accuracy and integrity of patient information through the verification process. The Patient Account Representative – Verifications works with cross-divisional teams in the identification and resolution of outstanding issues within the assigned function(s).

PRINCIPAL DUTIES AND RESPONSIBILITIES

Verify and reports general patient information in the facilitation billing and collections activities. Under general supervision, analyze and resolve benefits and insurance information; ensuring reconciliation of data within company-defined deadlines, and in compliance with company policies and procedures. Generate and analyze diverse reports and work lists in the identification and resolution of general patient account issues. Act as a liaison by working with cross-divisional teams in the identification and resolution of outstanding issues. Assist with various projects as assigned by direct supervisor. Other duties as assigned. Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.

PHYSICAL DEMANDS AND WORKING CONDITIONS

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Occasionally lift and/or move up to 50 pounds.

EDUCATION

High School Diploma required

EXPERIENCE AND REQUIRED SKILLS

1 – 2 years’ related experience. Good computer skills with working knowledge of word processing, spreadsheet and email applications. Detail oriented with good analytical and organizational skills. Good interpersonal skills with the ability to work cohesively within a team environment. Possess a positive, enthusiastic and energetic attitude. Excellent oral and written communication skills to effectively communicate with all levels of management.

Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.

Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors

Creating a future worth living. For patients. Worldwide. Every day. Fresenius Medical Care is the world's leading provider of products and services for individuals with kidney disease of which approximately 4.5 million patients worldwide regularly undergo dialysis treatment. United by a shared purpose of creating a future worth living for chronically and critically ill people, we care for around 292,000 dialysis patients around the globe. In addition, we operate around 35 global production sites to provide products such as dialysis machines, dialyzers, and related disposables. We aim to continuously improve our patients’ quality of life by offering them high-quality products as well as innovative technologies and treatment concepts.