PALM Implementation: Policy & Procedures Technical Writer

DGS Office of External Affairs; Tallahassee (FL); On-site; USD 60,000 - 75,000; Full time

Job summary

Florida Department of Environmental Protection is seeking an OPS Policy Procedure Specialist/Technical Writer in Tallahassee to analyze, document, and update departmental processes for the PALM financial system.

The role involves gathering business requirements, facilitating stakeholder meetings, and assisting with testing and change management activities to ensure a smooth transition and compliance with new procedures.

Qualifications

• At least three years of verifiable related experience in a related field
• Knowledge of verbal and written communication, administrative principles, data collection methods, and management practices
• Ability to review policies for compliance, conduct research, develop organized data presentations, and work independently
• Preferred: Experience with business requirements and process analysis
• Preferred: Experience with financial analysis and accounting processes
• Preferred: Proficiency in Outlook, Word, and Excel with advanced functions

Responsibilities

• Analyze and document departmental processes to align with the PALM system
• Gather business requirements and facilitate stakeholder meetings
• Assist with testing and change management activities
• Update procedures to reflect PALM implementation
• Collaborate with the Bureau of Finance and Accounting to ensure compliance and consistency

Skills

Communication skills

Data collection

Research & analysis

Policy review

Independent work

Education

Post-secondary degree

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Florida Department of Environmental Protection is seeking an OPS Policy Procedure Specialist/Technical Writer in Tallahassee to analyze, document, and update departmental processes for the PALM financial system.

The role involves gathering business requirements, facilitating stakeholder meetings, and assisting with testing and change management activities to ensure a smooth transition and compliance with new procedures.