Palm Court Attendant (Barista) - Full-time

Hyatt Hotels Corporation; Tucson (AZ); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Complimentary room nights

Unlimited discounted room rates

Medical, Dental, Vision Insurance

401K with company match

Generous Paid Time Off

Paid Family Bonding Time

Employee Stock Purchase Plan

Access to resort facilities

Job summary

Hyatt Hotels Corporation is seeking a Palm Court Attendant to provide exceptional service in a fast-paced environment. Responsibilities include submitting guest menu selections, creating a welcoming atmosphere, and maintaining a clean work area.

The ideal candidate will have food-handling experience, strong communication skills, and a passion for guest satisfaction. Benefits include complimentary room nights, medical insurance, and generous Paid Time Off.

Qualifications

• Desire to satisfy needs in a fast-paced environment.
• Ability to provide excellent customer service.
• Must stand for long periods and lift moderate weights.

Responsibilities

• Submit guest menu selections and present food offerings.
• Engage in casual conversation with guests.
• Maintain a neat and organized work area.
• Ensure all products and services are available.
• Advise manager of any complaints.

Skills

Verbal communication

POS systems

Barista experience

Food-handling experience

Coffee knowledge

Tea knowledge

Smoothies knowledge

Physical stamina

Job description

Close Inclusive Collection Job Postings Notification

"Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off."

The Miraval journey is about creating a life in balance, healing the whole self, and engaging in the present moment. It is our ongoing purpose to bring imagination, authenticity, and meaning to wellness. Each day we work to bring out the best in all we do. Not for the world to take notice, but for our guests and employees to take comfort in. We do this because we believe in the power of the individual. To create balance and live your best. We do this because we are Miraval.

Palm Court Attendants are responsible for submitting guest menu selections and presenting these food and beverage preferences. The right person will gain menu knowledge and give recommendations from our compilation of cuisine and drink offerings. Palm Court Attendants will engage in casual conversation and create the Palm Court experience by their style and service attributes. Other duties include general outlet preparation and maintaining a sanitary environment.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

• Ensure that side work responsibilities and assignments are carried out in accordance to F&B standard operating procedures.
• Ensure that all products and services are offered by ensuring that an attendant is at Palm Court at all times.
• Arrive to work on time, dressed in full uniform and wearing name tag.
• Anticipates and serves guest requirements before requests are necessary.
• Provide for guests a comfortable, warm atmosphere by consistently delivering the highest quality products and services through thorough product knowledge by friendly, smiling and caring employees.
• Maintains supplies necessary for the team to provide the best service possible.
• Maintains a neat and organized station, and work area.
• Completes the opening and closing side work as assigned.
• Advise manager of any complaints so they can be rectified immediately.
• Work as a part of a multi-unit team displayed through your cooperation, flexibility and attitude.
• Ensures that the floors are swept or vacuumed and free of dirt and debris.

We offer excellent benefits:

• Complimentary room nights*
• Unlimited discounted and Friends & Family Room Rates
• Medical, Prescription, Dental and Vision Insurance on 30 th day of employment*
• 401K with company match*
• Generous Paid Time Off policy*
• Paid Family Bonding Time and Adoption Assistance*
• Employee Stock Purchase Plan*
• Access to resort facilities including spa services, programs, hiking trails and gym

* Exact benefit package is contingent on status

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal communication skills.
• Experience using POS systems
• Barista and food-handling experience required, (hospitality & fine dining preferred)
• Strong knowledge of coffee, tea and smoothies.
• Must have physical stamina to lift moderate amounts of weight.
• Ability to stand for long periods of time.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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