Barista - Palms Crossing

Reserva Coffee Roasters; McAllen (TX); On-site; USD 13,776 - 20,664; Full time

Benefits offered by this job

Pooled tips

$20 reward points each month

Monthly free 10 oz. bag of coffee

Discounts on coffee, food, and merchandise

401k Savings Plan after 1 year of service

Paid time off for Full Time staff

Job summary

A coffee shop in McAllen, Texas is looking for team members to create a fun and inclusive atmosphere. Responsibilities include preparing coffee, cleaning equipment, and assisting guests. No previous experience is required, but candidates must be at least 18 years old and authorized to work in the U.S. Weekend availability is mandatory. Join us to provide exceptional service and enjoy benefits including pooled tips and discounts on food and merchandise.

Qualifications

• Must be at least 18 years old.
• U.S. person status or authorized to work in the U.S. required.
• Weekend availability on Saturday and Sunday is required.
• Food handler certificate required within 30 days of hire.

Responsibilities

• Prepare quality coffee, tea, and food products for guests.
• Clean and maintain equipment during service.
• Organize all workspaces and common areas.
• Help co-workers and guests, sharing knowledge.
• Respond to guests' questions about offerings.
• Cup and taste coffee to maintain quality standards.
• Enter orders and process payments accurately.
• Communicate with team members and guests effectively.

Skills

Teamwork

Customer service

Communication skills

Attention to detail

Job description

Key Benefits

• Pooled tips
• $20 reward points each month
• Monthly coffee- free 10 oz. bag of coffee each month
• Discounts on coffee, food, and merchandise
• 401k Savings Plan after 1 year of service (age min 21)

Highlights

• Advancement opportunity

Role Summary

Work as a team to create a fun and inclusive space for guests to enjoy the time they spend at Reserva Coffee Roasters. We honor the time and money our guests spend with us by giving them products and experiences they expect.

Responsibilities

• Use world class equipment to prepare quality coffee, tea and food products for guests.
• Clean and maintain state-of-the art equipment during the service day to provide the quality food and beverages our guests deserve.
• Clean and organize all workspaces, guest, and common areas for exceptional guest experience.
• Selflessly take initiative to help co-workers and guests and share knowledge to grow yourself and others.
• Use curiosity and love of learning to acquire the knowledge necessary to answer guests’ questions about coffee, tea, and food offerings.
• Cup and taste coffee and espresso regularly to maintain familiarity with product and quality standards.
• Look for opportunities to learn, test, and apply knowledge.
• Dial-in espresso and coffee with precision accuracy and consistency to recipe.
• Promptly enter orders and process payments accurately to ensure a positive guest experience.
• Proactively communicate with team members and guests while maintaining productivity in all activities to ensure a swift and seamless guest experience.
• Understand guests needs using verbal and non-verbal cues to provide the best experience.
• Act with honesty and unwavering integrity to do the right thing at all times for guests, team members and the business.
• Follows health, safety and sanitation guidelines for all products.
• All other duties as assigned.

Experience

No previous experience required.

Qualifications

• U.S. person status or authorized to work in U.S. required
• Must be 18+ years to qualify for role.
• Weekend availability on Saturday and Sunday is required.
• Availability to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays.
• Ability to report to work at scheduled time every scheduled workday.
• Follow verbal and written instructions and adapt to change.
• Ability to maintain a positive attitude and productivity in times of high volume.
• Maintain professionalism at all times when dealing with co-workers and guests.
• Clear and confident communication skills.
• Ability to occasionally lift 50 lbs.
• Food handler certificate required within 30 days of hire.

Equal Opportunity Employer