Palantir Field Service Representative

CGS Federal (Contact Government Services); North Carolina; On-site; USD 75,000 - 150,000; Full time

Job summary

An established industry player is seeking a skilled Palantir Field Service Representative to support implementation teams and strengthen client relationships. This role involves training analysts, providing desk-side support, and collaborating with engineering teams to enhance the Palantir experience. Candidates should be motivated problem solvers with a technical background in programming languages and experience with Palantir's products. The company values collaboration and offers numerous opportunities for professional growth in a dynamic and innovative environment. Join a team dedicated to enhancing government services through technology!

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401k

Flexible Spending Accounts

Paid Time Off

Qualifications

• Technical background in HTML, Ruby, Python, and/or Java.
• Prior experience with Palantir Gotham is required.

Responsibilities

• Provide desk-side training to analysts and operators.
• Collaborate with the Palantir engineering team to troubleshoot issues.

Skills

HTML

Ruby

Python

Java

Excel

Palantir Gotham

Palantir Gaia

Palantir Foundry

Job description

Join to apply for the Palantir Field Service Representative role at CGS Federal (Contact Government Services)

Employment Type: Full-Time, Mid-Level

Department: Information Technology

CGS is seeking a skilled Palantir Field Service Representative to join our team. You will support Palantir's implementation teams, strengthen client relationships, and work alongside analysts to train and mentor users.

CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. We seek candidates excited to contribute to government innovation, who value collaboration, and can anticipate others' needs. We offer an environment that supports professional growth through various learning opportunities.

Job Responsibilities Will Include

1. Provide desk-side training to analysts.
2. Train analysts/operators in classroom and operational settings.
3. Staff the Help Desk, respond to user requests, and collaborate with the Palantir engineering team to troubleshoot issues.
4. Provide feedback to the Palantir engineering team about the product.
5. Perform other job-related duties as assigned.

Qualifications

1. Technical background with knowledge of HTML, Ruby, Python, and/or Java, as well as hardware, networks, and server administration. Prior experience with Palantir Gotham is required; experience with Palantir Gaia and Foundry is a plus.
2. Strong knowledge of Excel.
3. Military, Law Enforcement, or Special Operations experience is a plus.
4. Active TS/SCI clearance is REQUIRED.
5. Ability to travel domestically up to 25% as needed.

Our Commitment

Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems.

We value honesty, professionalism, and quality work, and care about our employees by offering a comprehensive benefits package including health, dental, vision, life insurance, 401k, flexible spending accounts, and paid time off.

Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Join our team and be part of government innovation! Explore additional opportunities on our Job Board: https://cgsfederal.com/join-our-team/

For more information, visit: https://www.cgsfederal.com or contact: [e-mail]

Salary Range: $75,000 - $150,000 per year