Palantir Field Service Representative

Ontologize LLC; Washington (NC); On-site; USD 75,000 - 150,000; Full time

Job summary

An established industry player is seeking a skilled Palantir Field Service Representative to enhance government innovation. In this role, you will support Palantir's implementation teams, providing essential training and mentoring to users while fostering strong client relationships. You will engage in troubleshooting and feedback processes with the engineering team, ensuring a seamless experience for all users. This position offers a dynamic environment where motivated individuals can thrive and contribute to solving complex government challenges. Join a team that values collaboration, professional growth, and cutting-edge technology, and make a meaningful impact in the realm of government services.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401k

Flexible Spending Account

Paid Time Off

Observance of State/Federal Holidays

Qualifications

• Technical background with knowledge of HTML, Ruby, Python, and Java.
• Prior experience with Palantir Gotham and strong Excel skills.

Responsibilities

• Provide desk-side training to analysts and staff the Help Desk.
• Train analysts in classroom and operational settings.

Skills

HTML

Ruby

Python

Java

Excel

Technical Support

Military Experience

Education

Technical Background

Tools

Palantir Gotham

Palantir Gaia

Palantir Foundry

Job description

Washington, DC /Albuquerque, NM /Arlington, VA /Baltimore, MD /Bethesda, MD /Chantilly, VA /Charlotte, NC

Information Technology /Full Time On-Site

Palantir Field Service Representative

Employment Type: Full-Time, Mid-Level

Department: Information Technology

CGS is seeking a skilled Palantir Field Service Representative to join our team. You will be supporting Palantir's implementation teams to support and strengthen relationships with our clients as you work side-by-side with our analysts to train and mentor users.

CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. We are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.

Job Responsibilities

1. Provide desk-side training to analysts.
2. Train analysts/operators in a classroom and operational setting.
3. Staff the Help Desk, respond to user requests and work with the Palantir engineering team to troubleshoot issues.
4. Provide feedback to the Palantir engineering team about the product.
5. Perform other job-related duties as assigned.

Qualifications

1. Technical background with working knowledge of HTML, Ruby, Python, and/or Java, as well as hardware, networks, and server administration.
2. Prior experience with Palantir Gotham is required. Additional experience with Palantir Gaia and Palantir Foundry is a plus.
3. Strong knowledge of Excel.
4. Military/Law Enforcement/Special Operations experience is a plus.
5. Active TS/SCI clearance is REQUIRED.
6. Ability to travel domestically 25% of the time as needed.

Our Commitment

Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs.

We care about our employees. Therefore, we offer a comprehensive benefits package:

• Health, Dental, and Vision
• Life Insurance
• 401k
• Flexible Spending Account (Health, Dependent Care, and Commuter)
• Paid Time Off and Observance of State/Federal Holidays

Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Join our team and become part of government innovation!

For more information about CGS please visit: https://www.cgsfederal.com or contact: Email: [e-mail]

Salary: $75,000 - $150,000 a year