Palantir Field Service Representative

CGS Federal (Contact Government Services); Charlotte (NC); On-site; USD 75,000 - 150,000; Full time

Job summary

An innovative firm is seeking a Palantir Field Service Representative to support government innovation through technology. This role involves training analysts, providing desk-side assistance, and troubleshooting with engineering teams. Ideal candidates will have a strong technical background, particularly with Palantir products, and a commitment to enhancing client relationships. Join a collaborative environment that values professional growth and offers a comprehensive benefits package. If you are excited about contributing to cutting-edge government solutions, this opportunity is perfect for you.

Benefits

Health, Dental, and Vision

Life Insurance

401k

Flexible Spending Account

Paid Time Off

Observance of State/Federal Holidays

Qualifications

• Strong technical background with knowledge of programming languages.
• Experience with Palantir products is essential.

Responsibilities

• Provide desk-side training to analysts and staff the Help Desk.
• Work with the Palantir engineering team to troubleshoot issues.

Skills

HTML

Ruby

Python

Java

Excel

Military/Law Enforcement/Special Operations experience

Active TS/SCI clearance

Education

Technical background

Tools

Palantir Gotham

Palantir Gaia

Palantir Foundry

Job description

3 weeks ago Be among the first 25 applicants

CGS Federal (Contact Government Services) provided pay range

This range is provided by CGS Federal (Contact Government Services). Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$75,000.00/yr - $150,000.00/yr

Employment Type: Full-Time, Mid-Level

Department: Information Technology

CGS is seeking a skilled Palantir Field Service Representative to join our team. You will be supporting Palantir's implementation teams to support and strengthen relationships with our clients as you work side-by-side with our analysts to train and mentor users.

CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.

Job Responsibilities will Include:

• Provide desk-side training to analysts
• Train analysts/operators in a classroom and operational setting
• Staff the Help Desk, respond to user requests and work with the Palantir engineering team to troubleshoot issues
• Provide feedback to the Palantir engineering team about product
• Perform other job-related duties as assigned
  
  
  
  
  

Qualifications:

• Technical background with working knowledge of HTML, Ruby, Python, and/or Java, as well as hardware, networks, and server administration. Prior
• Prior experience with Palantir Gotham required. Additional experience with Palantir Gaia and Palantir Foundry a plus
• Strong knowledge of excel
• Military/Law Enforcement/Special Operations experience a plus
• Active TS/SCI clearance is REQUIRED
• Ability to travel domestically 25% of the time as needed
  
  
  
  
  

Our Commitment:

Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems.

For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.

Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.

We care about our employees. Therefore, we offer a comprehensive benefits package.

• Health, Dental, and Vision
• Life Insurance
• 401k
• Flexible Spending Account (Health, Dependent Care, and Commuter)
• Paid Time Off and Observance of State/Federal Holidays
  
  
  
  
  

Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Join our team and become part of government innovation!

Explore additional job opportunities with CGS on our Job Board:

https://cgsfederal.com/join-our-team/

For more information about CGS please visit: https://www.cgsfederal.com or contact:

Email: [e-mail]

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Hospitality, Food and Beverage Services, and Retail

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