Paint Store Specialist — Customer Service & Tinting Expert

The Sherwin-Williams Company; Lilburn (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

The Sherwin-Williams Company store in Lilburn, GA seeks a Store Associate to help customers, answer questions, and recommend solutions while maintaining high standards and accurate cash handling. You will build trust with wholesale and retail customers, meet sales goals, and keep shelves stocked and displays attractive.

You also ensure product knowledge, assist in deliveries, and maintain safety and policy compliance. Flexible hours including evenings/weekends may be required.

Qualifications

• Must be at least 18 years old.
• Must be legally authorized to work in the United States without sponsorship.
• Must have a valid, unrestricted Driver's License.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs on occasion.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Sales

Communication

Cash handling

Multilingual ability

Education

High School diploma or GED

Job description

The Sherwin-Williams Company store in Lilburn, GA seeks a Store Associate to help customers, answer questions, and recommend solutions while maintaining high standards and accurate cash handling. You will build trust with wholesale and retail customers, meet sales goals, and keep shelves stocked and displays attractive.

You also ensure product knowledge, assist in deliveries, and maintain safety and policy compliance. Flexible hours including evenings/weekends may be required.