Paint Store Sales & Color Matching Specialist

The Pittsburgh Paints Company; Worcester (MA); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Dental

Life insurance

401k Retirement

Paid Vacation

Holidays

Employee Assistance Program

Disability/Leave

Voluntary benefits

Job summary

The Pittsburgh Paints Company in Worcester, MA is seeking a Store Sales Associate to deliver an exceptional customer experience in a fast-paced retail environment. You will support retail and contractor customers with product recommendations, color matching, and order processing while upholding a clean, organized store environment.

Reporting to the Store Manager, the role involves handling orders and payments across phone, in-person, online, and email channels, assisting with on-shelf stock, and

Qualifications

• Must be at least 18 years of age.
• Valid driver’s license required.
• Customer service experience preferred.
• Ability to lift up to 80 pounds occasionally and 40–60 pounds routinely.
• Willingness to work flexible store hours.
• Ability to process orders via multiple channels.

Responsibilities

• Provide exceptional customer service by understanding customer needs and recommending the right products and solutions
• Assist retail and contractor customers with product selection, color matching, and order processing
• Mix, tint, and match paint products according to customer specifications
• Build knowledge of Pittsburgh Paints Company brands, products, and store processes
• Process customer orders and payments through phone, in-person, online, and email channels
• Support sales initiatives and contribute to achieving store sales goals
• Load, drive, and deliver customer orders via company vehicle
• Resolve customer concerns and escalation issues when needed
• Safely handle, load, unload, and organize products for stocking and order fulfillment
• Maintain a clean, safe, and organized store environment
• Support daily store operations and team priorities as needed

Skills

Customer service

Communication

Teamwork

Flexible schedule

Computer basics

Tools

POS system

Job description

The Pittsburgh Paints Company in Worcester, MA is seeking a Store Sales Associate to deliver an exceptional customer experience in a fast-paced retail environment. You will support retail and contractor customers with product recommendations, color matching, and order processing while upholding a clean, organized store environment.

Reporting to the Store Manager, the role involves handling orders and payments across phone, in-person, online, and email channels, assisting with on-shelf stock, and