Paint Store Sales Associate: Color Matching & Delivery

The Pittsburgh Paint Company; Durham (NC); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Health benefits

Dental insurance

Retirement plan (401k)

Paid vacation & holidays

Job summary

The Pittsburgh Paint Company is seeking a Store Sales Associate to join the US Commercial team, delivering an exceptional customer experience in a fast-paced retail environment. This role supports retail and contractor customers with product recommendations, color matching, order support, and service.

Reporting to the Store Manager, the Store Sales Associate helps drive sales while maintaining a clean, organized, and customer-focused store environment.

Qualifications

• Customer service experience preferred with a team-focused approach.
• Strong communication skills and ability to work with customers in a professional manner.
• Ability to use a computer and keyboard for order processing and customer support.

Responsibilities

• Provide exceptional customer service by understanding customer needs and recommending the right products and solutions.
• Assist retail and contractor customers with product selection, color matching, and order processing.
• Mix, tint, and match paint products according to customer specifications.
• Build knowledge of Pittsburgh Paints Company brands, products, and store processes.
• Process customer orders and payments through phone, in-person, online, and email channels.
• Support sales initiatives and contribute to achieving store sales goals.
• Load, drive, and deliver customer orders via company vehicle.
• Resolve customer concerns and escalation issues when needed.
• Safely handle, load, unload, and organize products for stocking and order fulfillment.
• Maintain a clean, safe, and organized store environment.
• Support daily store operations and team priorities as needed.

Skills

Customer service

Strong communication

Team-oriented

Computer use

Job description

The Pittsburgh Paint Company is seeking a Store Sales Associate to join the US Commercial team, delivering an exceptional customer experience in a fast-paced retail environment. This role supports retail and contractor customers with product recommendations, color matching, order support, and service.

Reporting to the Store Manager, the Store Sales Associate helps drive sales while maintaining a clean, organized, and customer-focused store environment.