Paint Store Sales Associate - Color & Customer Care

The Pittsburgh Paints Company; Pasadena (TX); Hybrid; USD 18,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Dental plan

Life insurance

401k retirement plan

Paid vacation

Employee Assistance Program (EAP)

Disability leave

Job summary

The Pittsburgh Paints Company in Pasadena, TX is seeking a Store Sales Associate to deliver an exceptional customer experience in a fast-paced retail environment. You will provide product recommendations, color matching, and order support while keeping the store clean and organized.

Reporting to the Store Manager, you will assist retail and contractor customers, process orders, and help drive sales goals. Starting pay is $16/hour and hours follow store hours; ability to lift up to 80 lbs and

Qualifications

• Must be at least 18 years of age.
• Valid driver’s license required, background items and physical.
• Customer service experience preferred with a team-focused approach.
• Strong communication skills and ability to work with customers in a professional manner.
• Ability to use a computer and keyboard for order processing and customer support.
• Ability to work scheduled hours as needed, including flexibility based on business needs.
• Ability to lift up to 80 pounds occasionally and 40–60 pounds routinely.

Responsibilities

• Provide exceptional customer service by understanding customer needs and recommending the right products and solutions.
• Assist retail and contractor customers with product selection, color matching, and order processing.
• Mix, tint, and match paint products according to customer specifications.
• Build knowledge of Pittsburgh Paints Company brands, products, and store processes.
• Process customer orders and payments through phone, in-person, online, and email channels.
• Support sales initiatives and contribute to achieving store sales goals.
• Load, drive, and deliver customer orders via company vehicle.
• Resolve customer concerns and elevate when needed.
• Safely handle, load, unload, and organize products for stocking and order fulfillment.
• Maintain a clean, safe, and organized store environment.
• Support daily store operations and team priorities as needed.

Skills

Customer service

Communication

Teamwork

Order processing

Job description

The Pittsburgh Paints Company in Pasadena, TX is seeking a Store Sales Associate to deliver an exceptional customer experience in a fast-paced retail environment. You will provide product recommendations, color matching, and order support while keeping the store clean and organized.

Reporting to the Store Manager, you will assist retail and contractor customers, process orders, and help drive sales goals. Starting pay is $16/hour and hours follow store hours; ability to lift up to 80 lbs and