Paint Store Customer Solutions Specialist

The Sherwin-Williams Company; Carmel (IN); On-site; USD 19,000 - 28,000; Full time

Job summary

The Sherwin-Williams Company in Carmel, IN is seeking a Customer Service Specialist to support Store #1122. This full-time role involves assisting wholesale and retail customers, answering questions about products, and recommending solutions to ensure maximum customer satisfaction and drive store sales.

Primary duties include processing sales transactions, stocking shelves, tinting and mixing products, and maintaining displays while complying with safety and inventory procedures.

Qualifications

• Must have excellent customer service and sales skills.
• Experience in a retail or delivery setting is preferred.
• Ability to read, write, and communicate effectively; multilingual abilities are a plus.

Responsibilities

• Assist customers in person and by phone to determine needs and recommend products.
• Process sales transactions accurately and follow store policies.
• Maintain displays, stock shelves, and prepare products (tinting/mixing) as required.
• Load/unload deliveries and assist in deliveries when needed.
• Ensure high levels of customer satisfaction and support sales goals.

Skills

Customer service

Sales

Delivery coordination

Phone support

Inventory knowledge

Education

High School diploma or GED

Tools

POS systems

Tinting equipment

Job description

The Sherwin-Williams Company in Carmel, IN is seeking a Customer Service Specialist to support Store #1122. This full-time role involves assisting wholesale and retail customers, answering questions about products, and recommending solutions to ensure maximum customer satisfaction and drive store sales.

Primary duties include processing sales transactions, stocking shelves, tinting and mixing products, and maintaining displays while complying with safety and inventory procedures.