Paint Store Customer Service & Sales Expert

The Sherwin-Williams Company; Salt Lake City (UT); On-site; USD 27,000 - 38,000; Full time

Job summary

The Sherwin-Williams Company is seeking a Customer Service Specialist for Store #8161 in Salt Lake City to assist retail and wholesale customers, assess needs, and recommend Sherwin-Williams products. You will work to ensure customer satisfaction and support store sales goals.

Responsibilities include processing transactions, stocking displays, tinting/mixing products, and maintaining product knowledge. Role may require evenings/weekends and a valid driver's license.

Qualifications

• Must be at least 18 years old.
• Authorized to work in United States without sponsorship.
• Must have a valid, unrestricted Driver's License.
• Must be able to lift up to 50 lbs. frequently and up to 70 lbs. on occasion.
• Must be willing to work evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Assist in deliveries, as needed.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Sales skills

Cash handling

Driver's License

Bilingual (Spanish)

Education

High School diploma or GED

Tools

Tinting and mixing equipment

Job description

The Sherwin-Williams Company is seeking a Customer Service Specialist for Store #8161 in Salt Lake City to assist retail and wholesale customers, assess needs, and recommend Sherwin-Williams products. You will work to ensure customer satisfaction and support store sales goals.

Responsibilities include processing transactions, stocking displays, tinting/mixing products, and maintaining product knowledge. Role may require evenings/weekends and a valid driver's license.