Paint Store Customer Experience Specialist

Sherwin-Williams Co.; Parrish (AL); On-site; USD 26,000 - 38,000; Full time

Job summary

Sherwin-Williams is seeking a Customer Service Specialist to support our retail stores. You will assist customers, determine needs, recommend products, and process sales while maintaining store standards. The role includes handling cash, supporting deliveries, and meeting monthly, quarterly, and yearly sales goals.

A strong focus on customer satisfaction and product knowledge is essential. Candidates may be required to lift up to 50 lbs and potentially up to 70 lbs on occasion.

Qualifications

• Experience in customer service or retail is preferred.
• Ability to assist customers, determine needs and present products clearly.
• Strong communication and willingness to learn product details.

Responsibilities

• Ensure high levels of customer satisfaction through sales service.
• Assist customers in person and over the phone by determining needs and presenting products and services.
• Build trust with wholesale and retail customers and process transactions accurately.

Skills

Customer service

Bilingual English/Spanish

Education

High School diploma or GED

Job description

Sherwin-Williams is seeking a Customer Service Specialist to support our retail stores. You will assist customers, determine needs, recommend products, and process sales while maintaining store standards. The role includes handling cash, supporting deliveries, and meeting monthly, quarterly, and yearly sales goals.

A strong focus on customer satisfaction and product knowledge is essential. Candidates may be required to lift up to 50 lbs and potentially up to 70 lbs on occasion.