Paint Store Customer Care & Sales Specialist

The Sherwin-Williams Company; Longview (TX); On-site; USD 26,000 - 32,000; Full time

Job summary

The Sherwin-Williams Company is seeking a full-time Customer Service Specialist at Store #707485 in Longview, TX. You will engage with customers to assess needs, recommend Sherwin-Williams products, and resolve concerns to ensure satisfaction.

You’ll handle sales transactions, maintain displays, and support store operations. Candidates should be at least 18, legally authorized to work in the U.S., and able to lift up to 50 lbs.

Qualifications

• Excellent customer service skills with a customer-first mindset.
• Ability to upsell and recommend products to meet customer needs.
• Strong communication skills for in-person and phone interactions.
• Bilingual abilities, with Spanish proficiency preferred.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Assist in making deliveries, as needed.

Skills

Customer service

Sales

Communication

Multilingual (Spanish)

Education

High School diploma or GED

Job description

The Sherwin-Williams Company is seeking a full-time Customer Service Specialist at Store #707485 in Longview, TX. You will engage with customers to assess needs, recommend Sherwin-Williams products, and resolve concerns to ensure satisfaction.

You’ll handle sales transactions, maintain displays, and support store operations. Candidates should be at least 18, legally authorized to work in the U.S., and able to lift up to 50 lbs.