Bilingual Paint & Customer Service Specialist

Sherwin-Williams; Longview (TX); On-site; USD 28,000 - 40,000; Full time

Job summary

Sherwin-Williams in Longview, TX is seeking a Customer Service Specialist for Store #707485. This full-time role involves assisting customers, processing sales, and ensuring product availability while meeting store sales goals.

Responsibilities include counseling customers, performing transactions, stocking, tinting and mixing products, and coordinating deliveries. Bilingual abilities and Spanish are a plus; lifting up to 70 lbs is required. Located at 1013 Wal St Ste 101, Longview, TX 75605.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the United States without needing sponsorship for employment work visa status now or in the future.
• Must have a valid, unrestricted Driver’s License.
• Must be able to retrieve material from shelves and lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Must be willing to work evenings and weekends as needed.
• Internal Sherwin-Williams employees must have a meeting rating and HR Cloud course completion.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products to customer specifications.
• Stock shelves and set up displays.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition in assigned areas.

Skills

Customer service

Sales

Cash handling

Bilingual

Spanish

Delivery experience

Education

High School diploma or GED

Tools

Tinting equipment

Mixing equipment

Job description

Sherwin-Williams in Longview, TX is seeking a Customer Service Specialist for Store #707485. This full-time role involves assisting customers, processing sales, and ensuring product availability while meeting store sales goals.

Responsibilities include counseling customers, performing transactions, stocking, tinting and mixing products, and coordinating deliveries. Bilingual abilities and Spanish are a plus; lifting up to 70 lbs is required. Located at 1013 Wal St Ste 101, Longview, TX 75605.