Paint Retail Specialist: Customer Service & Tinting

Sherwin-Williams; Bucyrus (OH); On-site; USD 24,000 - 32,000; Full time

Job summary

Sherwin-Williams Store #1955 in Bucyrus, OH is seeking a Store Associate to help wholesale and retail customers, answer questions about products, and recommend the right solutions. You will deliver excellent service, manage transactions, and support sales goals.

This role requires lifting up to 70 lbs, availability for evenings and weekends, and legal work eligibility. Bilingual abilities in English and Spanish are a plus.

Qualifications

• Must be at least 18 years old.
• Must be legally authorized to work in the United States without sponsorship.
• Must have a valid, unrestricted Driver’s License.
• Must be able to lift up to 70 lbs. occasionally and 50 lbs. frequently.
• Availability to work evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Sales

Cash handling

Communication

Bilingual (English/Spanish)

Education

High school diploma or GED

Tools

Cash register

POS system

Job description

Sherwin-Williams Store #1955 in Bucyrus, OH is seeking a Store Associate to help wholesale and retail customers, answer questions about products, and recommend the right solutions. You will deliver excellent service, manage transactions, and support sales goals.

This role requires lifting up to 70 lbs, availability for evenings and weekends, and legal work eligibility. Bilingual abilities in English and Spanish are a plus.