Paint Retail Specialist—Customer Experience & Sales

Sherwin-Williams Co.; Town of Wausau (WI); Presencial; USD 20 000 - 29 000; Tempo integral

Resumo da oferta

Sherwin-Williams is seeking a Customer Service Specialist to work at Store #3518 in Wausau, WI. The role focuses on delivering excellent customer service, assisting with products, and helping achieve sales goals in a fast-paced retail environment.

The position requires lifting up to 70 lbs, a valid driver’s license, and flexibility to work evenings and weekends. Training on product features and excellent customer interaction will be essential.

Qualificações

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the United States without sponsorship for employment now or in the future.
• Must have a valid, unrestricted Driver’s License.
• Must be able to retrieve material from shelves and lift up to 50 lbs. frequently and up to 70 lbs. occasionally.
• Willingness to work evenings and weekends.
• Internal Sherwin-Williams: at least a “meets expectations” rating on the latest performance appraisal.
• Must have completed HR Cloud eLearning courses required for current position.

Responsabilidades

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and in line with policies.
• Meet monthly, quarterly, and yearly sales goals.
• Maintain precise work order files and formulas.
• Pull products from the sales floor or warehouse.
• Tint and mix products to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks; assist in deliveries as needed.
• Maintain in-stock and presentable conditions in assigned areas.
• Remain knowledgeable on products and discuss options available.

Conhecimentos

Customer service

Retail sales

Communication

Bilingual (Spanish)

Formação académica

High School diploma or GED

Descrição da oferta de emprego

Sherwin-Williams is seeking a Customer Service Specialist to work at Store #3518 in Wausau, WI. The role focuses on delivering excellent customer service, assisting with products, and helping achieve sales goals in a fast-paced retail environment.

The position requires lifting up to 70 lbs, a valid driver’s license, and flexibility to work evenings and weekends. Training on product features and excellent customer interaction will be essential.