Paint & Customer Service Specialist

Jobtome; Rothschild (WI); On-site; USD 22,000 - 31,000; Full time

Job summary

Sherwin-Williams is seeking a Customer Service Specialist to work with wholesale and retail customers, determine needs, answer questions about products, and recommend solutions. The role emphasizes high customer satisfaction, in-store and phone assistance, and meeting sales goals.

The position covers stores within a 5 mile radius of Store 703497 in Schofield, WI, and requires a valid driver’s license, English and Spanish fluency, and ability to lift up to 70 lbs.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the United States without sponsorship.
• Must read, write, comprehend, and communicate in English.
• Must read, write, comprehend, and communicate in Spanish.
• Must have a valid, unrestricted Driver's License.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Must be willing to work evenings and weekends.
• If internal to Sherwin-Williams, you must have a 3 rating (meets expectations) on your most recent performance appraisal.
• If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and in line with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain in-stock and presentable condition in assigned areas.
• Attend to stock and display setup and product presentation.
• Load/unload delivery trucks and assist in making deliveries as needed.

Skills

Customer service

Sales support

Bilingual English/Spanish

Cash handling

Education

High School diploma or GED

Tools

Tinting and mixing equipment

Driver's License

Job description

Sherwin-Williams is seeking a Customer Service Specialist to work with wholesale and retail customers, determine needs, answer questions about products, and recommend solutions. The role emphasizes high customer satisfaction, in-store and phone assistance, and meeting sales goals.

The position covers stores within a 5 mile radius of Store 703497 in Schofield, WI, and requires a valid driver’s license, English and Spanish fluency, and ability to lift up to 70 lbs.