Paint & Customer Service Specialist (Full-Time)

Jobtome; Rothschild (WI); On-site; USD 22,000 - 31,000; Full time

Job summary

Sherwin-Williams in Rothschild, Wisconsin seeks a Customer Service Specialist to assist wholesale and retail customers, determine needs, and present suitable products and services. The role emphasizes resolving concerns promptly, maintaining product knowledge, and supporting sales goals with accurate transactions.

Responsibilities include helping customers, stocking displays, tinting and mixing products, and ensuring a safe, compliant store environment.

Qualifications

• Must be at least eighteen (18) years old.
• Must be legally authorized to work in the United States without sponsorship.
• Must be able to read, write, comprehend, and communicate in English.
• Must be able to read, write, comprehend, and communicate in Spanish.
• Must have a valid, unrestricted Driver's License.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs occasionally; able to work evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and in line with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain accurate work order files and formulas.
• Pull appropriate products from the sales floor or warehouse; tint and mix products as needed.
• Stock shelves and set up displays; clean store equipment.
• Load/unload delivery trucks and assist in deliveries as needed.
• Maintain in-stock and presentable condition in assigned areas; stay knowledgeable on products offered.

Skills

Customer service excellence

Bilingual English/Spanish

Education

High School diploma or GED

Tools

Tinting equipment operation

Job description

Sherwin-Williams in Rothschild, Wisconsin seeks a Customer Service Specialist to assist wholesale and retail customers, determine needs, and present suitable products and services. The role emphasizes resolving concerns promptly, maintaining product knowledge, and supporting sales goals with accurate transactions.

Responsibilities include helping customers, stocking displays, tinting and mixing products, and ensuring a safe, compliant store environment.