Paint Delivery & Customer Solutions Specialist

The Sherwin-Williams Company; St. Johnsbury (VT); On-site; USD 21,000 - 30,000; Full time

Job summary

The Sherwin-Williams Company is seeking a delivery associate to support wholesale and retail customers by assessing needs, answering product questions, and recommending solutions. You will deliver products from Store #5260 in St.

Johnsbury, VT, using company vehicles, while upholding safety and customer service standards. Responsibilities include processing sales, loading and delivering items, maintaining records, and adhering to routes and schedules.

Qualifications

• Must be at least 21 years old.
• Must be legally authorized to work in the United States without sponsorship.
• Must have a valid, unrestricted Driver's License.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Must be willing to work evenings and weekends.
• Sherwin-Williams internal rating should be at least "meets expectations" (3).
• Must have completed HR Cloud eLearning courses required for current position.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Process sales transactions accurately and in line with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull products from the sales floor or warehouse.
• Tint and mix products to customer specifications.
• Load, transport, and deliver items to customers safely and promptly.
• Assist with loading and unloading items from vehicles.
• Maintain the store vehicle and report any repair needs.
• Adhere to assigned routes and time schedules.
• Comply with traffic laws and safety procedures while driving.
• Prepare reports and other delivery-related documents.
• Operate vehicles and equipment such as cars, trucks, forklifts.

Skills

Customer service

Sales experience

Bilingual (English/Spanish)

Education

High School diploma or GED

Job description

The Sherwin-Williams Company is seeking a delivery associate to support wholesale and retail customers by assessing needs, answering product questions, and recommending solutions. You will deliver products from Store #5260 in St.

Johnsbury, VT, using company vehicles, while upholding safety and customer service standards. Responsibilities include processing sales, loading and delivering items, maintaining records, and adhering to routes and schedules.