Paint & Customer Solutions Specialist

The Sherwin-Williams Company; Kuna (ID); On-site; USD 29,000 - 42,000; Full time

Job summary

The Sherwin-Williams Company is seeking a Customer Service Specialist in Kuna, Idaho. This role focuses on assisting wholesale and retail customers, answering product questions, and recommending the right solutions while driving store sales.

You will resolve customer concerns promptly and maintain product quality and display standards. Responsibilities include processing transactions, stocking and tinting products, and ensuring inventory accuracy.

Qualifications

• Must have strong customer service and sales orientation.
• Ability to assist customers in person and over the phone.
• Strong communication and interpersonal skills.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistently with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Skills

Customer service

Sales

Communication

Multilingual (Spanish)

Education

High School diploma or GED

Job description

The Sherwin-Williams Company is seeking a Customer Service Specialist in Kuna, Idaho. This role focuses on assisting wholesale and retail customers, answering product questions, and recommending the right solutions while driving store sales.

You will resolve customer concerns promptly and maintain product quality and display standards. Responsibilities include processing transactions, stocking and tinting products, and ensuring inventory accuracy.