Full-Time Customer Service & Sales Specialist

Jobtome; Village of Weston (WI); On-site; USD 22,000 - 31,000; Full time

Job summary

Sherwin-Williams is hiring a Customer Service Specialist to assist wholesale and retail customers, recommend products, and ensure satisfaction. The role includes handling sales, building relationships, and maintaining product knowledge across stores within a 5 mile radius of Schofield, WI.

Requirements include 18+ years old, legal work status in the U.S., English and Spanish fluency, a valid driver's license, and ability to lift up to 70 lbs.

Qualifications

• Must be at least 18 years old.
• Must be legally authorized to work in the United States without sponsorship.
• Must be able to read, write, comprehend, and communicate in English.
• Must be able to read, write, comprehend, and communicate in Spanish.
• Must have a valid, unrestricted Driver's License.
• Must be able to lift up to 50 lbs. frequently and up to 70 lbs. on occasion.
• Must be willing to work evenings and weekends.
• If internal to Sherwin-Williams, must have a 'meets expectations' rating on recent performance appraisal.
• If internal to Sherwin-Williams, must have completed HR Cloud eLearning courses.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistent with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

English proficiency

Spanish proficiency

Customer service

Retail sales

Education

High School diploma or GED

Tools

Tinting and mixing equipment

Job description

Sherwin-Williams is hiring a Customer Service Specialist to assist wholesale and retail customers, recommend products, and ensure satisfaction. The role includes handling sales, building relationships, and maintaining product knowledge across stores within a 5 mile radius of Schofield, WI.

Requirements include 18+ years old, legal work status in the U.S., English and Spanish fluency, a valid driver's license, and ability to lift up to 70 lbs.