Pain Territory Account Manager, Charleston, SC

Vertex Pharmaceuticals LLC; South Carolina; On-site; USD 133,000 - 200,000; Full time

Job summary

Vertex Pharmaceuticals LLC is seeking a Pain Territory Account Manager (PTAM) to cultivate high-level accounts within hospitals and ambulatory surgery centers. You will promote JOURNAVX, engage key decision makers, and lead cross-functional teamwork to drive formulary access and patient outcomes.

You will manage 15–20 institutional engagements, develop strategic plans, and collaborate with Territory Business Managers and HQ.

Qualifications

• 5–7+ years in biotech sales or hospital/institutional product launches.
• 3+ years of Account Management experience and ability to leverage institutional relationships.
• Proven ability to navigate hospital systems and engage formulary management for product access.
• Experience with implementing inpatient formularies, protocols, pathways, and order sets.
• Willingness to travel up to 80% and work after hours as needed.

Responsibilities

• Establish relationships with institutional decision makers and HCPs to promote JOURNAVX.
• Develop and maintain strategic account plans for hospital systems and networks.
• Navigate formularies and present product value to gain formulary inclusion.
• Collaborate with field teams and HQ to align business plans and initiatives.
• Drive sales performance and accurate forecasting for the territory.
• Model ethics and maintain compliance in all stakeholder interactions.

Skills

Biotech sales

Account management

Strategic account planning

Relationship building

Travel readiness

Tools

Veeva CRM

Job description

General Summary

The Pain Territory Account Manager (PTAM) is responsible for establishing and maintaining relationships with key institutional decision makers and affiliated Health Care Professionals (HCPs) to promote the safe and effective use of JOURNAVX, a novel selective inhibitor ofNaVl.8 in acute pain. The PTAM develops deep & strategic account relationships within hospital settings, executing strategic account plans. This role will report into a Regional Field Leader and is responsible for leading engagement with 15-20 institutions (hospitals & ambulatory surgery centers) as well as select physicians within the hospital setting or hospital networks. This role will work alongside Territory Business Managers, a newly created role that serves as a field representative for JOURNAVX within the community setting.

Job Description

General Summary

The Pain Territory Account Manager (PTAM) is responsible for establishing and maintaining relationships with key institutional decision makers and affiliated Health Care Professionals (HCPs) to promote the safe and effective use of JOURNAVX, a novel selective inhibitor ofNaVl.8 in acute pain. The PTAM develops deep & strategic account relationships within hospital settings, executing strategic account plans. This role will report into a Regional Field Leader and is responsible for leading engagement with 15-20 institutions (hospitals & ambulatory surgery centers) as well as select physicians within the hospital setting or hospital networks. This role will work alongside Territory Business Managers, a newly created role that serves as a field representative for JOURNAVX within the community setting.

Key Responsibilities

• Establishes meaningful and professional relationships within key accounts across multiple layers of the hospital system (key hospital medical and administrative staff, pharmacies, formulary decision makers and KTLs)
• Develops and maintains expertise on the product's clinical attributes and patient unmet need and educates healthcare professionals on product use in appropriate patients
• Navigates the formulary process and delivers key product value content to ensure timely inclusion on formularies, pathways, and/or protocols within targeted institutions and systems
• Develops a deep understanding of the institutional customer, account & market dynamics, stakeholder mapping, key decision maker relationship management, patient protocols, referral network navigation, access, and account department drivers & barriers
• Implements and maintains strategic account plans that identify and harness business opportunities and patient-focused solutions for significant growth across the customer landscape
• Drives sales performance and ensures forecasts and assigned budgets meet or exceed territory expectations
• Collaborates compliantly with other field team members (e.g., Territory Business Managers, field medical, HEOR, IDN and Payer Account teams) and headquarter colleagues to create aligned business plans, focus on strategic drivers, share best practices, and inform initiatives
• Role models ethics and integrity in the work that you do to support our culture of compliance and earn trust with external stakeholders, particularly in the context of this market and its history.

Required Experience And Knowledge/Skills

• 5-7+ experience in biotech sales; hospital/institution product launch experience is highly desired
• 3+ years of Account Management experience and ability to leverage existing institutional relationships
• Proven ability to navigate hospital institutions and systems and engage formulary management and pharmaceutical product review, to gain product access and impact key decision makers and affiliated community prescribers
• Experience with pulling through the implementation of inpatient formularies, protocols, pathways, and order sets
• Highly competent in a multitude of IT capabilities to support the business needs including Veeva CRM
• Experience in launching new products preferred
• undefinedOther Requirements:Employee will be required to establish certain customer credentials and requirements, which include, but may not be limited to, successful completion of trainings, background screens, drug testing and vaccinations.Must live and work within the territory. Depending on the territory's geography and work requirements may also be required to live within a reasonable distance to a major airportValid driver's license and in good standingTravel by car or airplane up to 80% of the time and work after hours as required by business needs10-30% of overnight travel may be required depending on territory

Salary range - $133,000 - $200, 000

At Vertex, we embrace continuous learning and encourage employees to stay informed on advances in AI, technology, automation, and industry trends. We seek talent who bring an external perspective, demonstrate curiosity and sound judgment, and thoughtfully adopt new capabilities that improve decision-making, drive innovation, increase efficiency, and help deliver better outcomes for patients.

Pay Range

$133,600 - $200,400

Disclosure Statement

The range provided is based on what we believe is a reasonable estimate for the base salary pay range for this job at the time of posting. This role is eligible for an annual bonus and annual equity awards. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. Actual base salary pay will be based on a number of factors, including skills, competencies, experience, and other job-related factors permitted by law.

At Vertex, our Total Rewards offerings also include inclusive market-leading benefits to meet our employees wherever they are in their career, financial, family and wellbeing journey while providing flexibility and resources to support their growth and aspirations. From medical, dental and vision benefits to generous paid time off (including a week-long company shutdown in the Summer and the Winter), educational assistance programs including student loan repayment, a generous commuting subsidy, matching charitable donations, 401(k) and so much more.

Company Information

Vertex is a global biotechnology company that invests in scientific innovation.

Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at [e-mail]