Pain Territory Account Manager - Los Angeles, CA South

Vertex Pharmaceuticals Incorporated; Boston (MA); On-site; USD 120,000 - 200,000; Full time

Benefits offered by this job

Medical benefits

Paid time off

Student loan repayment

Commuting subsidy

401(k)

Job summary

Vertex Pharmaceuticals Incorporated in Boston is seeking a Pain Territory Account Manager to establish deep hospital relationships, promote JOURNAVX in acute pain, and drive formulary access across 15–20 institutions. The role demands strategic account planning, cross-functional collaboration, and strong sales leadership.

You will travel up to 80% of the time, engage hospital formulary teams, and work with Territory Business Managers to optimize access and outcomes.

Qualifications

• 5–7+ years in biotech sales, hospital/institution launches desirable.
• 3+ years in Account Management leveraging institutional relationships.
• Navigate hospital systems to gain product access and formulary inclusion.
• Experience pulling inpatient formulary implementations and order sets.
• Proficient with IT tools to support business needs including Veeva CRM.
• Experience launching new products preferred.

Responsibilities

• Establish meaningful relationships within key hospital accounts across clinical and administrative staff.
• Educate HCPs on product attributes and patient unmet needs for JOURNAVX.
• Navigate formulary processes and deliver content to ensure timely inclusion on formularies.
• Develop understanding of institutional customers, account dynamics, and decision-maker relationships.
• Implement and maintain strategic account plans for growth across the customer landscape.
• Drive sales performance and ensure forecasts and budgets meet territory expectations.
• Collaborate with field teams and HQ to align business plans and share best practices.
• Model ethics and integrity to earn trust with external stakeholders.

Skills

Biotech sales experience

Hospital accounts

Account management

Formulary navigation

Product launches

IT tools (Veeva CRM)

Tools

Veeva CRM

Job description

Job Description

General Summary:

This role also prefers experience calling on the state of Hawaii.

The Pain Territory Account Manager (PTAM) is responsible for establishing and maintaining relationships with key institutional decision makers and affiliated Health Care Professionals (HCPs) to promote the safe and effective use of JOURNAVX, a novel selective inhibitor ofNaVl.8 in acute pain. The PTAM develops deep & strategic account relationships within hospital settings, executing strategic account plans. This role will report into a Regional Field Leader and is responsible for leading engagement with 15-20 institutions (hospitals & ambulatory surgery centers) as well as select physicians within the hospital setting or hospital networks. This role will work alongside Territory Business Managers, a newly created role that serves as a field representative for JOURNAVX within the community setting.

Key Responsibilities:

• Establishes meaningful and professional relationships within key accounts across multiple layers of the hospital system (key hospital medical and administrative staff, pharmacies, formulary decision makers and KTLs)
• Develops and maintains expertise on the product's clinical attributes and patient unmet need and educates healthcare professionals on product use in appropriate patients
• Navigates the formulary process and delivers key product value content to ensure timely inclusion on formularies, pathways, and/or protocols within targeted institutions and systems
• Develops a deep understanding of the institutional customer, account & market dynamics, stakeholder mapping, key decision maker relationship management, patient protocols, referral network navigation, access, and account department drivers & barriers
• Implements and maintains strategic account plans that identify and harness business opportunities and patient-focused solutions for significant growth across the customer landscape
• Drives sales performance and ensures forecasts and assigned budgets meet or exceed territory expectations
• Collaborates compliantly with other field team members (e.g., Territory Business Managers, field medical, HEOR, IDN and Payer Account teams) and headquarter colleagues to create aligned business plans, focus on strategic drivers, share best practices, and inform initiatives
• Role models ethics and integrity in the work that you do to support our culture of compliance and earn trust with external stakeholders, particularly in the context of this market and its history

Required Experience and Knowledge/Skills:

• 5-7+ experience in biotech sales; hospital/institution product launch experience is highly desired
• 3+ years of Account Management experience and ability to leverage existing institutional relationships
• Proven ability to navigate hospital institutions and systems and engage formulary management and pharmaceutical product review, to gain product access and impact key decision makers and affiliated community prescribers
• Experience with pulling through the implementation of inpatient formularies, protocols, pathways, and order sets
• Highly competent in a multitude of IT capabilities to support the business needs including Veeva CRM
• Experience in launching new products preferred

Other Requirements:

• Employee will be required to establish certain customer credentials and requirements, which include, but may not be limited to, successful completion of trainings, background screens, drug testing and vaccinations.
• Must live and work within the territory. Depending on the territory's geography and work requirements may also be required to live within a reasonable distance to a major airport
• Valid driver's license and in good standing
• Travel by car or airplane up to 80% of the time and work after hours as required by business needs
• 10-30% of overnight travel may be required depending on territory

Pay Range:

$133,600 - $200,400

Disclosure Statement:

The range provided is based on what we believe is a reasonable estimate for the base salary pay range for this job at the time of posting. This role is eligible for an annual bonus and annual equity awards. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. Actual base salary pay will be based on a number of factors, including skills, competencies, experience, and other job-related factors permitted by law.

At Vertex, our Total Rewards offerings also include inclusive market-leading benefits to meet our employees wherever they are in their career, financial, family and wellbeing journey while providing flexibility and resources to support their growth and aspirations. From medical, dental and vision benefits to generous paid time off (including a week-long company shutdown in the Summer and the Winter), educational assistance programs including student loan repayment, a generous commuting subsidy, matching charitable donations, 401(k) and so much more.

Company Information

Vertex is a global biotechnology company that invests in scientific innovation.

Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at [e-mail]