Pain Secretary - Administrative Assistant- Full-Time

OSS Health; Mechanicsburg (Cumberland County); On-site; USD 35,000 - 50,000; Full time

Job summary

OSS Health is seeking a full-time Pain Secretary - Administrative Assistant to support their Pain Center. The right candidate will have at least 1 year of experience in a healthcare EMR environment and excellent organizational and communication skills. Responsibilities include scheduling, handling patient interactions, and assisting with administrative tasks related to the physicians' schedules. This role offers the opportunity to work in a supportive healthcare environment with a focus on patient care.

Qualifications

• 1 year of administrative experience in a healthcare EMR environment required.
• Proficient in Windows-based programs.
• Excellent organizational and communication skills.

Responsibilities

• Maintain physician schedule and coordinate appointments.
• Assist with ER consultations and manage patient calls.
• Handle travel arrangements and manage provider's mail.

Skills

Organizational Skills

Problem-Solving Skills

Communication

Computer Skills

Knowledge of Medical Terminology

Education

High School Diploma/GED

Business School in Medical Administrative Discipline

Job description

Pain Secretary - Administrative Assistant- Full-Time

Job Category: Pain Center

Requisition Number: MEDIC003432

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• Posted : May 28, 2025
• Full-Time

Locations

Showing 1 location

856 Century Dr.
Mechanicsburg, PA 17055, USA

Description

Work Schedule: Mon.-Fri. 7:00 a.m. to 5:00 p.m.(equal to 8 hours per day)

QUALIFICATIONS AND EDUCATION:

Education:

A high School diploma or equivalent is required; graduate of an accredited business school or college in medical administrative discipline preferred.

Qualifications:

· A minimum of 1 year of experience as an administrative role in a healthcare EMR environment required, with Provider interaction

· Must possess excellent organizational and problem-solving skills. Must be able to communicate effectively with patients, staff, physicians, vendors and others.

· Must have excellent computer skills and proficiency with Windows based programs required.

· Must be organized and be able to prioritize tasks and functions efficiently.

· Must possess a solid knowledge and understanding of medical terminology and coding; orthopaedic terminology/coding preferred.

· Must type accurately.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Functions as a member of the respective physician(s) team, including travel to other offices in support of the physician and team.
• Acts as source of contact for ER consultations, patient calls, physical therapists, PCPs, employers, WC rehabilitation nurses, etc.Secures necessary direction and information from clinical staff to appropriately act and/or follow-through on calls.
• Maintains physician schedule:Processes Provider vacation requests and tracks monthly.Coordinates call schedule with provider’s calendar.Schedules meetings and/or depositions and organizes chart for meeting for physician(s).
• Processes Provider’s mail; completes patient job description forms, physical capability & disability forms, etc. and faxes as necessary
• Processes inbound faxes and sends return faxes as needed.
• Handles travel arrangements and itineraries as requested.
• Verifies OR start times; retrieves patient preop testing results as necessary.
• Handles prepayments and billing for meetings and depositions.
• Retrieves labs and diagnostic results for patients as necessary and ensures follow-up has been completed with patient by Provider.
• Contacts physicians regarding ER/inpatient consults. Registers hospital/ER patients in the OSS computer system.
• Schedules patient appointments and follows up on missed appointments for patients.
• Completes to-do list and triages in EMR.
• Monitors missed dictations by Provider.
• Provides coverage for other medical secretaries as needed.
• Other duties as assigned.

SUPERVISORY RESPONSIBILITIES:

LANGUAGE SKILLS:

Must be proficient in the English language, both verbally and written, in order to communicate effectively with patients, co-workers, physicians, vendors and the general public.

PHYSICAL DEMANDS:

Periods of prolonged sitting. Light physical effort; some standing, walking, bending, reaching, stooping; manual dexterity to operate keyboard and other equipment; detail oriented; able to maintain a pleasant and courteous demeanor under all circumstances.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT:

Climate controlled environment with occasional periods of being outside.

The above statements reflect the general duties considered necessary to describe the principle functions of the job as identified, and shall not be considered as a detailed description of all work requirements that may be inherent in the position.

Qualifications

Education

Required

High School Diploma/GED or better.

Experience

Preferred

Must have excellent computer skills and proficiency with Windows based programs required.

Must possess excellent organizational and problem-solving skills. Must be able to communicate effectively with patients, staff, physicians, vendors and others.

A minimum of 1 year of experience as a medical secretary in an EMR environment required, preferably in orthopaedics.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.