Paid Leave Consultant

Unum; Chattanooga (TN); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health benefits

Vision benefits

Dental benefits

Short & Long-Term Disability

PTO including volunteering

401(k) employer contribution up to 9.5

Mental health support

Career advancement opportunities

Student loan repayment options

Tuition reimbursement

Flexible work environments

Job summary

Unum is seeking a Paid Leave Consultant to drive corporate and statutory PFML programs. The role leads project groups, influences processes, and defines system requirements to support new state programs.

You will serve as a subject matter expert for PFML workflows and lead implementations of paid leave policies across corporate and statutory needs. You will represent Unum in client meetings and webinars, coordinating with legal, implementation, and benefits teams to ensure successful delivery

Qualifications

• Experience leading complex paid leave projects is preferred.
• Ability to translate business needs into defined project goals.

Responsibilities

• Delivers results for large/complex cross-functional initiatives within timeframes and quality measures.
• Leads SMEs from multiple functions to develop PFML statutory offerings.

Skills

Project management

Stakeholder management

Process improvement

Cross-functional collaboration

Job description

Job Posting End Date: November 13

When you join the team at Unum, you become part of an organization committed to helping you thrive.

Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:

• Award-winning culture
• Inclusion and diversity as a priority
• Performance Based Incentive Plans
• Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
• Generous PTO (including paid time to volunteer!)
• Up to 9.5% 401(k) employer contribution
• Mental health support
• Career advancement opportunities
• Student loan repayment options
• Tuition reimbursement
• Flexible work environments
• *All the benefits listed above are subject to the terms of their individual Plans .

And that's just the beginning...

With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today!

General Summary:

This position is accountable for a variety of activities related to corporate and statutory paid family and medical leaves. The Paid Leave Consultant (PLC) drives initiatives and leads project groups related to the development of new statutory plans, including having a key role in making decisions related to processes and system requirements to support new state programs/requirements. The PLC serves as a subject matter expert on all processes in the integrated paid leave, claim, and FMLA / state workflow and formulates strategies for excellent service. This position leads implementations of new paid leave policies on both corporate and statutory Paid Family and Medical Leaves (PFML). The PLC represents Unum in the marketplace through participation in client facing meetings and leading educational webinars.

Principal Duties and Responsibilities

Project Management

• Delivers results for large/complex/cross-functional project initiatives within established timeframes and quality measures.
• Lead team of SMEs from field/NCG, legal, implementation, AO, UW, L&D and PP&C to develop Self Insured PFML statutory offerings.
• Partner with Products and lead benefits working group to develop Benefits-specific processes related to Fully Insured PFML statutory offerings.
• Coordinate a team of Benefits SME's that are dedicated to establishing our statutory paid leave offerings.
• Prepares change management strategies to create operational effectiveness.
• Consults with business leaders to translate a project idea into a defined project with goals, objectives and scope.
• Identifies resources needed, negotiates with people managers as required to lead project team, ensuring clarity of project roles and responsibilities, so that all project plans are completed within defined timeframes, meeting objectives and strategic goals.
• Develops and implements communication and reporting mechanisms to manage issues, risks and timely delivery of initiative results.
• Translates project goals/objectives into a defined future state and project success measures that can be understood by project stakeholders, project team and others.
• Articulates project management best practices with peer group and others within Unum, as applicable.
• Proactively identifies barriers and resolves issues, determining contingency plans (executing as needed), while mitigating risk.
• Escalates issues to appropriate audiences for awareness and/or additional support.
• May manage and develop a highly motivated staff to support projects, managing the performance of employees in a candid, constructive and timely way, including results, gaps in skills, and areas for development. Coaches team members regarding individual capabilities and propose development actions needed to build additional competence.
• Actively involves team members in setting objectives and creating plans, and is responsible for assigning work and addressing team performance issues.

Implementation

• Manage complex implementations for corporate and statutory paid leave plans.
• Supports Go-To-Market initiatives related to corporate paid leave include pre-sale policy reviews and design consultation.
• Assist customers in developing legally compliant corporate paid leave policies.
• Interpret corporate paid leave policies and consult with clients, field and Benefits partners to determine service impact.
• Apply in-depth knowledge of Unum's service and processing capabilities to determine and articulate cost and time implications of PFML administration and coordinate with UW.
• Provide upfront and on-going support for client HR groups regarding implementation of new statu