Paid Instructional Design Internship — Mentored, Real Projects

T-Mobile; Atlanta (GA); On-site; USD 37,000 - 69,000; Full time

Job summary

T-Mobile offers an 11-week paid internship where you will work on real projects in learning and development. You’ll be paired with mentors, engage with subject matter experts, and contribute to the design and evaluation of training for Customer Care teams.

You’ll gain hands-on experience, collaborate with interns and leaders across the company, and have opportunities to showcase your results to executives. Relocation assistance is provided for participants outside the local area.

Qualifications

• Must be at least 18 years old.
• Legally authorized to work in the United States now and in the future.
• One or more courses remaining in a degree program post internship.
• Employees of T-Mobile or Metro by T-Mobile are ineligible for external Summer Internships, please see Magenta Accelerator if interested.
• Familiar with ADDIE or content authoring tools is a plus, not required.

Responsibilities

• Own a real learning project from needs analysis through evaluation.
• Design training that helps Customer Care teams.
• Turn complex business needs into clear, engaging learning experiences.
• Create assessments and evaluation tools, and analyze feedback and data to recommend improvements.
• Pilot new training and refine it based on learner and facilitator input.
• Review and update existing training materials to keep them accurate.
• Manage project timelines and deliver regular status updates to your mentor and team.
• Present your project, results, and recommendations to leaders at the end of the internship.

Skills

Curious

Clear communicator

Multitasking

Organized

Education

Pursuing Bachelor's or Graduate degree

Tools

Articulate

Adobe Captivate

Learning Management System

Job description

T-Mobile offers an 11-week paid internship where you will work on real projects in learning and development. You’ll be paired with mentors, engage with subject matter experts, and contribute to the design and evaluation of training for Customer Care teams.

You’ll gain hands-on experience, collaborate with interns and leaders across the company, and have opportunities to showcase your results to executives. Relocation assistance is provided for participants outside the local area.