Paid Instructional Design Internship — Mentored 11 Weeks

T-MOBILE USA, Inc.; Frisco (TX); On-site; USD 37,000 - 69,000; Full time

Benefits offered by this job

Relocation assistance

Job summary

T-Mobile USA, Inc. invites you to join an 11-week paid learning internship focused on instructional design and employee development. You’ll work on real projects, paired with mentors, and gain hands-on experience crafting training for millions of customers.

The role emphasizes designing, delivering, and evaluating training solutions, with opportunities to collaborate across teams and present outcomes to leadership. Relocation assistance provided for eligible participants.

Qualifications

• Currently enrolled in a Bachelor’s or Graduate degree program with at least one course remaining.
• Legally authorized to work in the United States now and in the future.
• Internship and relocation are managed through Magenta Accelerator program (as applicable).

Responsibilities

• Own learning projects from needs analysis through evaluation and design training for Customer Care teams.
• Create learner guides, facilitator guides, and job aids for complex content.
• Develop engaging training content using authoring tools and delivery methods.
• Build assessments, analyze feedback/data, and recommend improvements.
• Pilot new training and refine it based on input from learners and facilitators.
• Present project results and recommendations to leaders at internship end.

Skills

Learning design

Curriculum development

Employee development

ADDIE model

Articulate

Adobe Captivate

Instructional design

Education

Bachelor's or graduate degree course remaining

Tools

Articulate

Adobe Captivate

Job description

T-Mobile USA, Inc. invites you to join an 11-week paid learning internship focused on instructional design and employee development. You’ll work on real projects, paired with mentors, and gain hands-on experience crafting training for millions of customers.

The role emphasizes designing, delivering, and evaluating training solutions, with opportunities to collaborate across teams and present outcomes to leadership. Relocation assistance provided for eligible participants.