Paid Instructional Design Intern (11 Weeks)

T-Mobile; Overland Park (KS); On-site; USD 37,000 - 69,000; Full time

Benefits offered by this job

Relocation assistance

Mentorship program

Hands-on projects

Job summary

T-Mobile offers an 11-week paid Learning & Development internship where you’ll work on real projects, be paired with mentors, and grow skills in instructional design and curriculum development. You’ll collaborate with colleagues across the company, gain hands-on experience, and contribute to learning initiatives that impact millions of customers.

You’ll learn through design sessions, mentor check-ins, and practical projects, building relationships and developing essential corporate training

Qualifications

• Must be enrolled in a Bachelor's or Graduate degree program with coursework remaining.
• Interest in learning design, curriculum development, and employee development is a plus.
• Familiarity with ADDIE model and content authoring tools is a plus, not required.

Responsibilities

• Own a real learning project from needs analysis through evaluation.
• Design training that helps Customer Care teams improve performance for millions of customers.
• Turn complex business needs into clear, engaging learning experiences and measure impact.
• Create assessments and evaluation tools to analyze feedback and data for improvements.
• Pilot new training and refine based on learner and facilitator input.
• Review and update existing training materials to keep them accurate and effective.
• Manage project timelines and provide regular status updates to your mentor and team.
• Present your project results and recommendations to leaders at the internship end.

Skills

Communication skills

Time management

Organizational skills

Project management

Data-driven mindset

Education

Pursuing Bachelor's or Graduate degree

Tools

Articulate

Adobe Captivate

Learning management systems

Job description

T-Mobile offers an 11-week paid Learning & Development internship where you’ll work on real projects, be paired with mentors, and grow skills in instructional design and curriculum development. You’ll collaborate with colleagues across the company, gain hands-on experience, and contribute to learning initiatives that impact millions of customers.

You’ll learn through design sessions, mentor check-ins, and practical projects, building relationships and developing essential corporate training