Paid FinTech Client Services Intern – Summer 2027

FIS; Jacksonville (FL); On-site; USD 25,000 - 30,000; Full time

Job summary

FIS is offering a 2027 Summer University Internship Program in Jacksonville, FL. The paid internship runs May 31, 2027 through August 6, 2027, with full-time hours (40 hrs/week). Students will participate in projects, seminars, and mentorship, gaining exposure to client services, product education, and adoption initiatives.

The program emphasizes collaboration, professional development, and a path to contribute to business value while working with cross-functional teams in fintech and technology.

Qualifications

• Fluent in English; Strong written and verbal communication skills
• Adaptability, a drive to learn, and strong problem-solving skills
• Ability to work well independently and within a team

Responsibilities

• Serve as a primary point of contact for client inquiries, providing timely support and coordinating issue resolution with internal teams.
• Build and maintain positive client relationships by understanding customer needs and ensuring a high-quality service experience.
• Analyze client requests, account activity, and service trends to identify opportunities for process improvements and enhanced client outcomes.
• Assist with onboarding activities, service reviews, product education, and adoption initiatives to help clients achieve their business objectives.
• Collaborate with cross-functional teams to track client issues, monitor service performance, and contribute to successful client retention efforts.

Skills

English fluency

AI-enabled tools

Education

Pursuing bachelor's degree in relevant field

Job description

FIS is offering a 2027 Summer University Internship Program in Jacksonville, FL. The paid internship runs May 31, 2027 through August 6, 2027, with full-time hours (40 hrs/week). Students will participate in projects, seminars, and mentorship, gaining exposure to client services, product education, and adoption initiatives.

The program emphasizes collaboration, professional development, and a path to contribute to business value while working with cross-functional teams in fintech and technology.