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County of Door; Sturgeon Bay (WI); On-site; USD 17,000 - 22,000; Part time

Job summary

County of Door is seeking an entry-level Library Page to support daily library operations in our public facility. You will shelve materials, assist with circulation, and help maintain welcoming service for visitors.

Responsibilities include checking out materials, issuing library cards, and guiding patrons in using library technology. Evening and weekend shifts are required, and physical tasks are part of the role.

Qualifications

• High school diploma or current enrollment; minimum age 16.
• No prior library experience required.
• Familiarity with library classification systems and basic computer applications preferred.

Responsibilities

• shelve and organize library materials to support accessibility.
• assist circulation by checking out materials and processing transactions.
• issue library cards by verifying patron information.
• file materials and records using standard indexing practices.
• answer phone inquiries and direct patrons to staff as needed.
• move items within stacks to retrieve requested materials.
• help patrons use library equipment and digital resources.

Skills

Organizational skills

Customer service

Communication

Adaptability

Technical proficiency

Education

High school diploma or current enrollment (min age 16)

Tools

Library catalog software

Office equipment

Job description

Job Summary

This entry-level position supports the public library’s operations by performing routine clerical and physical tasks that maintain accessibility and organization of library materials. The Library Page ensures orderly collections and facilitates a welcoming environment for patrons by shelving materials, assisting with circulation, and supporting general library functions.

Essential Duties & Responsibilities

1. Sorts and shelves returned library materials according to established alphabetical and numerical systems to ensure accurate and accessible collections.
2. Reads shelves to verify alphabetical and numerical sequence, straightens materials, and relocates misplaced items to maintain collection integrity.
3. Assists at the circulation desk by checking out and clearing materials, accepting payments, and entering transactions into the library system.
4. Issues library cards by verifying patron information and entering data.
5. Files materials and records using standard classification and indexing practices to maintain organized and retrievable documentation.
6. Answers incoming phone calls and directs inquiries to the appropriate library staff to ensure timely patron support.
7. Acts as a messenger within the facility to retrieve and deliver requested items from stacks or storage areas.
8. Meters and processes outgoing mail to facilitate communication.
9. Provides basic assistance to patrons in using library equipment and technology to support digital literacy and engagement.
10. Performs other duties as assigned to support library operations and staff.

Key Competencies & Skills

• Organizational Skills: Sorts and maintains materials using established systems with accuracy and attention to detail.
• Customer Service: Interacts courteously and effectively with the public to support positive library experiences.
• Communication: Listens, speaks, reads, and writes clearly to understand and share information with staff and patrons.
• Adaptability: Adjusts to shifting schedules or tasks as needed to meet operational demands.
• Technical Proficiency: Learns and uses library software and basic office equipment to complete assigned tasks.

Required Education & Experience

• High school diploma or current enrollment as a student in good standing (minimum age 16).
• No prior experience required.

Preferred Education & Experience

• Previous experience working in a library or customer service setting.
• Familiarity with library classification systems and basic computer applications.

Physical & Work Environment Requirements

Work is performed primarily in a public library setting with frequent interaction with the public. The position requires nearly continuous standing and walking, as well as frequent bending, stooping, climbing, reaching, handling, and repetitive motions. The role requires the ability to move objects weighing up to 40 lbs. and to push/pull objects weighing up to 40 lbs. of force on an intermittent basis throughout the shift. Tasks also involve reaching, handling, fingering, feeling, using vision, speaking, and hearing. Visual acuity and auditory capacity are necessary to assist patrons and perform detailed tasks. The work environment is generally quiet with minimal exposure to dust, noise, or temperature fluctuations. Shifts include evening and weekend hours.

Emergency Response Statement

In an effort to provide for continuity of County government and to cope with the problems of the emergency, you may be required to work during a proclaimed state of emergency, consistent with Sec. 323.14, Wis. Stats. and County emergency management plans and programs.

Equal Opportunity Statement

Door County is an equal opportunity employer. We welcome and encourage applications from all qualified individuals, regardless of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, or veteran status.

Disclaimer

The above is intended to describe the general content of the requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. They may be subject to change at any time due to reasonable accommodation or other reasons.