PACT Outpatient Nurse Care Manager

Veterans Health Administration, Department of Veterans Affairs; Muskegon (MI); On-site; USD 85,000 - 110,000; Full time

Job summary

The Veterans Health Administration's Muskegon VA Clinic seeks a Patient Aligned Care Team (PACT) Registered Nurse Care Manager to coordinate care for veterans with basic to complex needs. The RNCM functions as a member of the PACT delivering coordinated nursing care to panels of patients.

The role emphasizes biopsychosocial assessment, preventive and chronic disease management, and collaboration with interdisciplinary teams to achieve access, continuity, patient experience, and quality outcomes.

Qualifications

• English proficiency required to provide direct patient care.
• Graduate from a nursing program accredited by ACEN or CCNE or equivalent.
• Current U.S. nursing license; state licensure requirements may apply.

Responsibilities

• Provides primary care coordination for PACT.
• Oversees transitions of care and manages preventive and chronic disease interventions.
• Collaborates with interdisciplinary team to improve access, continuity, and quality outcomes.
• Utilizes population health tools and clinical reminders for high-risk patients.

Skills

English proficiency

Nursing clinical skills

Care coordination

Education

ADN or Diploma in Nursing

BSN

MSN or related master's (nursing)

Master's degree with BSN (related field)

Job description

The Veterans Health Administration's Muskegon VA Clinic seeks a Patient Aligned Care Team (PACT) Registered Nurse Care Manager to coordinate care for veterans with basic to complex needs. The RNCM functions as a member of the PACT delivering coordinated nursing care to panels of patients.

The role emphasizes biopsychosocial assessment, preventive and chronic disease management, and collaboration with interdisciplinary teams to achieve access, continuity, patient experience, and quality outcomes.