PACT Medical Support Specialist

US-Department-of-Veterans-Affair; Shreveport (LA); On-site; USD 40,000 - 60,000; Full time

Job summary

The U.S. Department of Veterans Affairs is seeking an Advanced Medical Support Assistant to support the Patient Aligned Care Team (PACT) or Specialty Care settings.

The role emphasizes scheduling across interdisciplinary teams, managing patient flow, and coordinating care within the PACT framework. Strong English proficiency and the ability to work with diverse clinicians are essential; prior experience in VA processes is a plus.

Qualifications

• High school diploma or equivalent is required.
• Advanced knowledge of healthcare delivery processes and patient flow.
• Ability to collaborate with multiple clinical staff to coordinate care.

Skills

Healthcare scheduling

Interdisciplinary coordination

Medical terminology

Communication skills

Prioritization

Education

High school diploma or equivalent

Tools

EHR systems

Job description

The U.S. Department of Veterans Affairs is seeking an Advanced Medical Support Assistant to support the Patient Aligned Care Team (PACT) or Specialty Care settings.

The role emphasizes scheduling across interdisciplinary teams, managing patient flow, and coordinating care within the PACT framework. Strong English proficiency and the ability to work with diverse clinicians are essential; prior experience in VA processes is a plus.