PACS Technician — Federal Security Systems Support

BruckEdwards, Inc; Washington (District of Columbia); On-site; USD 52,000 - 76,000; Full time

Job summary

BruckEdwards, Inc. is seeking an Associate PACS Technician to provide day-to-day operational and administrative support for PACS environments in a federal security setting. The role emphasizes system monitoring, incident response, and service request processing for government clients.

The position requires travel within Washington, DC, and Maryland to support multiple client sites and to coordinate with COR and Program Manager. U.S.

Qualifications

• U.S. Citizenship required.
• Ability to obtain a Public Trust.
• Minimum 2 years of PACS or security technology experience.
• Working knowledge of PACS administration, Windows environments, and customer support.

Responsibilities

• Respond to and process Service Request Orders (SROs) through government systems.
• Provide day-to-day support to customers, COR, and Program Manager.
• Maintain PACS databases and system records.
• Assist in the preparation of weekly status reports and contract deliverables.
• Communicate system updates, maintenance activities, outages, and issues to stakeholders.
• Support PACS system administration and ongoing maintenance activities.

Skills

PACS administration

Windows environments

Communication skills

Customer support

Job description

BruckEdwards, Inc. is seeking an Associate PACS Technician to provide day-to-day operational and administrative support for PACS environments in a federal security setting. The role emphasizes system monitoring, incident response, and service request processing for government clients.

The position requires travel within Washington, DC, and Maryland to support multiple client sites and to coordinate with COR and Program Manager. U.S.