PACS System Administrator

Rochester Regional Health; City of Rochester (NY); Hybrid; USD 67,000 - 85,000; Full time

Job summary

Rochester Regional Health is seeking a PACS System Administrator to oversee and maintain the Picture Archiving and Communication System for the Diagnostic Imaging and Cardiology Departments. You will coordinate services within the Health System, collaborate with IS and department leaders, and ensure accurate documentation and billing for all PACS-related activities.

The role includes training end users, managing security, monitoring performance, and coordinating downtime procedures while

Qualifications

• Minimum A.A.S. degree preferred or two years of college with emphasis on biological or information technical sciences and/or radiology technology.
• Previous hospital-based diagnostic imaging experience preferred, enabling operational efficiencies in the department.
• PACS and/or RIS experience desirable; cross-functional collaboration in a hospital setting is common.

Responsibilities

• Coordinate PACS implementation phases within the Diagnostic Imaging Department and schedule phases with Core Group for dictionary link needs.
• Test applications at implementation and upgrade phases; coordinate with department leaders, IS, and vendors for PACS.
• Monitor system daily and manage storage media, user access, and security policies.

Education

A.A.S. degree or equivalent in biological/IT sciences or radiology technology

Tools

PACS

RIS

Job description

Job Title: PACS System Administrator
Department: RIS/PACS
Location: Hybrid (Onsite & Remote) ,Riedman Campus, 100 Kings Highway, Rochester NY 14617.

Can work the majority of the time at home but may need to travel to a location to touch equipment.

On-Call Requirements

Call is for a fill week

Hours Per Week: 40
Schedule: Full-Time, Day-Shift, Monday to Friday, (8 am -4:00 pm)

Position Summary

Oversees and maintains the Picture Archiving Communication System (PACS) assuring accurate documentation and charging of all services offered by the Diagnostic Imaging and Cardiology Departments. Coordinates these services within and outside the Health System to meet and exceed the needs and expectations of our Customers. Coordinates activities related to the PACS with the organization Information Systems Department and the Radiology/Cardiology Departments. Actively supports the mission, goals, and objective of the Health System.

Key Responsibilities

• Coordinates implementation phases of PACS within the Diagnostic Imaging Department. Identifies and schedules phase with Core Group for dictionary link needs. Gathers and designs dictionaries and report specifications. Identifies deadlines and works to resolve areas of concern which would affect deadlines. Ensures task completion by teams to meet deadlines.
• Tests application at implementation phases, all development phases to follow and enhancements/version updates, parallel test to live. Coordinates application implementation phase, maintenance and update phases with department leaders, section leaders, Information System, and Vendor for PACS.
• Monitors system daily.
• Manages storage media.
• Responsible for user and Network management, quality control and performance monitoring.
• Studies monitoring and patient information management.
• Organizes (and provides) training for end users through the phases of the application (Implementation, Enhancement, New Routines, etc.) including training of new Diagnostic Imagine Associates and Supervisors.
• Trouble-shoots and problem solves.
• Responsible for security, including development and monitoring of policies and procedures.
• Provides proactive technical administration, planning, coordination, documentation, and management reporting for the system.
• Maintains a reporting mechanism to the I.S. Project Manager/ Director, the Diagnostic Imaging Director, Chief of Diagnostic Imaging, DI staff and the core group.
• Ensures coding/billing and standards are met for dictionary and screen building and ease of use utilizing Test/Live dictionaries and input from users.
• Works with Clinical Supervisory staff, IT staff, and clinical engineering staff in preparation of appropriate user guides and help desk situations including preparation of downtime procedures and assures announcements and needs are met at times of downtime.
• Serves as Department Contact with Information Systems and/or Siemens and PACS provider when and where needed.
• Collaborates with Patient Financial Services, Information Systems and Health Information Management to assure accurate billing information and compliance with regulatory agencies. Serves as hub for resolution of all compliance, billing, HIS, and digital imaging issues in Diagnostic Imaging.
• Develops processes to assure availability of previous studies on PACS. Resolves system glitches in a timely manner.
• Actively investigates opportunities offered by PACS upgrades to increase productivity (streamline technical and clerical data entry fields).
• Oversees and renders solutions for PACS related issues.
• Participates in educational programs to increase professional competence and to meet personal and departmental needs, goals. Shares learning with staff.
• Works at maintaining rapport with peers and coworkers. Follows core values of UHS.

Minimum Qualifications

• Minimum A.A.S. degree preferred or two years of college with emphasis on the biological or information technical sciences and/or radiology technology. Satisfactory completion of two years AMA-approved school of radiographic technology desired.
• Previous experience in a hospital based Diagnostic Imagine Department in a technical or support role that allows for operational efficiencies in the department.
• Previous experience with PACS and/or RIS (radiographic imaging information system) desirable. Experience working in cross-functional team desired.

Required Licensure / Certification Skills

• None

PHYSICAL REQUIREMENTS

Sedentary - Sedentary roles are primarily office-based and require prolonged sitting (67–100% of the workday) with minimal physical effort and lifting limited to under 10 lbs. Fine motor skills are necessary for computer work, writing, and telephone use, supported by clear visual and auditory ability. Cognitive and emotional demands are high due to extended concentration, frequent interruptions, independent decision-making, and information processing. Although physical exposure is low, administrative areas within healthcare environments may occasionally involve contact with infectious agents. Some roles may require flexible hours, TB screening, or a valid driver’s license.

PAY RANGE

$67,000.00 - $85,000.00