PACS Admin

Parrish Medical Center; Titusville (FL); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Health/Dental/Vision Insurance

403(b) Plan

Tuition Reimbursement

EAP/Flex Spending/Other Benefits

PLB Hours

Job summary

Parrish Medical Center's Information Systems/IT department is seeking a healthcare IT professional to support day-to-day operation and maintenance of PACS/RIS and related imaging systems. You will troubleshoot, coordinate with radiology staff, and assist in system upgrades and training.

The role requires an Associate's degree (or current pursuit) and a minimum of two years of relevant experience in a clinical imaging environment. Strong communication and problem-solving skills are essential.

Qualifications

• Associates Degree or working toward same; healthcare, computer science, or business preferred.
• Minimum of two (2) years’ experience in a related role.
• Formal Education: Associates Degree or working towards it.

Responsibilities

• Assist with day-to-day operations and maintenance of PACS/RIS and related systems.
• Resolve tickets and requests in a timely manner.
• Escalate issues beyond authority to supervisor promptly.
• Collaborate with DI/Cardio staff and physicians on PACS/RIS issues.
• Maintain PACS daily work-list and QA issues.
• Support training of new staff on systems and access control.

Skills

PACS/RIS maintenance

Troubleshooting

Cross-department liaison

Communication

Education

Associate degree or work toward

Tools

PACS/RIS systems

Job description

Department:

Information Systems/IT

Schedule/Status:

8:00am-4:30pm; Full time

Standard Hours/Week:

40

General Description:

Under the direct supervision of the DI/Cardio PACS/RIS Supervisor, the incumbent is to assist with the day-to day operations and maintenance of the clinical imaging systems including Diagnostic Imaging, Cardiology, all associated imaging modalities and the imaging network, including client and server maintenance and other systems as appropriate. This individual will assist the PACS/RIS Supervisor in researching new and further developing existing technologies. Supports the organizations vision, mission, goals and values.

Key Responsibilities:

• Assists with the day-to-day operations and maintenance of PACS/RIS and other systems as appropriate to include repair, preventive maintenance and replacement.
• Assists in the resolution of tickets, voice message and on demand requests in a timely and efficient manner.
• Escalates and communicates to the DI/Cardio PACS/RIS Supervisor issues beyond the authority of the position in a timely manner.
• Assists and participates in cross training opportunities for depth and consistency on all systems of responsibility.
• Acts as a liaison with staff from DI/Cardio as well as other departments and facilities within the organization. Also acts as a liaison with physicians and their staff regarding PACS/RIS trouble shooting and issues.
• Communicates to the individual, department or office when issues have been resolved or reasons for delays when encountered. Estimated time of resolution is given when delays occur.
• Works closely with all staff in the DI/Cardio departments to assist in quick resolution of immediate/on demand issues.
• Works closely with the radiologists to maintain Radiologists PACS workstations both on-site and off-site.
• Assists in the training of new staff within the DI/Cardio departments on systems of responsibility, granting access when required and assists in the training of current staff when changes occur.
• Maintains PACS daily work-list clean-up, PACS QA issues and scheduled studies on a daily basis.
• Assists in identifying potential equipment replacement needs and reports to the DI/Cardio PACS/RIS supervisor for capital consideration.
• Takes call as required for 24/7 coverage for resolution of issues.
• Knows fire, disaster and safety procedures and regulations as pertains to the work area.
• Performs similar duties as assigned.

Requirements:

Formal Education:

• Associates Degree or working towards same and/or other Two Year College equivalent. Healthcare, Computer Science or Business preferred.

Work Experience:

• | Minimum of two (2) years’ experience

Required Licenses, Certifications, Registrations:

• N/A

Full Time Benefits:

Eligible to participate in a number of PMC-sponsored benefits, including:

• Benefits Start on Day 1
• Health, Dental and Vision Insurance
• 403(b) Retirement Program
• Tuition Reimbursement/Educational Assistance
• EAP, Flex Spending, Accident, Critical and Other Applicable Benefits
• Annual Accrual of 152 Personal Leave Bank (PLB) Hours

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