PACS System Administrator

Rochester Regional Health; United States; Hybrid; USD 67,000 - 85,000; Full time

Job summary

Rochester Regional Health seeks a PACS System Administrator to oversee and maintain the Picture Archiving Communication System across Diagnostic Imaging and Cardiology. Responsibilities include coordinating with IS, vendors, and department leaders to ensure accurate billing, documentation, and timely updates.

The role requires hands-on management of security, training, and downtime procedures. The position is hybrid (on-site at the Riedman Campus in Rochester, NY) with remote work options and

Qualifications

• Minimum education as stated above.
• AMA-approved radiographic technology education desired.
• Hospital-based Diagnostic Imaging experience preferred.
• Cross-functional teamwork experience desired.

Responsibilities

• Oversees and maintains the PACS ensuring accurate documentation and charging of services.
• Coordinates PACS activities with IS, Radiology/Cardiology, and external vendors.
• Tests application at implementation phases and during upgrades.
• Manages system daily monitoring, storage media, security, and user access.
• Provides end-user training across implementation and enhancements.
• Ensures regulatory compliance in dictionary and screen building.

Education

Minimum A.A.S. degree preferred or two years of college with emphasis on the biological or information technical sciences and/or radiology technology.

Two years AMA-approved school of radiographic technology desired

Tools

PACS

RIS

Job description

Job Title: PACS System Administrator

Department: RIS/PACS

Location: Hybrid (Onsite & Remote), Riedman Campus, 100 Kings Highway, Rochester NY 14617. Can work the majority of the time at home but may need to travel to a location to touch equipment.

Hours Per Week: 40

Schedule: Full-Time, Day-Shift, Monday to Friday, (8 am -4:00 pm) On-Call Requirements-- Call is for a fill week

Position Summary

Oversees and maintains the Picture Archiving Communication System (PACS) assuring accurate documentation and charging of all services offered by the Diagnostic Imaging and Cardiology Departments. Coordinates these services within and outside the Health System to meet and exceed the needs and expectations of our Customers. Coordinates activities related to the PACS with the organization Information Systems Department and the Radiology/Cardiology Departments. Actively supports the mission, goals, and objective of the Health System.

Key Responsibilities

• Coordinates implementation phases of PACS within the Diagnostic Imaging Department.
• Identifies and schedules phase with Core Group for dictionary link needs.
• Gathers and designs dictionaries and report specifications.
• Identifies deadlines and works to resolve areas of concern which would affect deadlines.
• Ensures task completion by teams to meet deadlines.
• Tests application at implementation phases, all development phases to follow and enhancements/version updates, parallel test to live.
• Coordinates application implementation phase, maintenance and update phases with department leaders, section leaders, Information System, and Vendor for PACS.
• Monitors system daily.
• Manages storage media.
• Responsible for user and Network management, quality control and performance monitoring.
• Studies monitoring and patient information management.
• Organizes (and provides) training for end users through the phases of the application (Implementation, Enhancement, New Routines, etc.) including training of new Diagnostic Imagine Associates and Supervisors.
• Trouble-shoots and problem solves.
• Responsible for security, including development and monitoring of policies and procedures.
• Provides proactive technical administration, planning, coordination, documentation, and management reporting for the system.
• Maintains a reporting mechanism to the I.S. Project Manager/ Director, the Diagnostic Imaging Director, Chief of Diagnostic Imaging, DI staff and the core group.
• Ensures coding/billing and standards are met for dictionary and screen building and ease of use utilizing Test/Live dictionaries and input from users.
• Works with Clinical Supervisory staff, IT staff, and clinical engineering staff in preparation of appropriate user guides and help desk situations including preparation of downtime procedures and assures announcements and needs are met at times of downtime.
• Serves as Department Contact with Information Systems and/or Siemens and PACS provider when and where needed.
• Collaborates with Patient Financial Services, Information Systems and Health Information Management to assure accurate billing information and compliance with regulatory agencies.
• Serves as hub for resolution of all compliance, billing, HIS, and digital imaging issues in Diagnostic Imaging.
• Develops processes to assure availability of previous studies on PACS.
• Resolves system glitches in a timely manner.
• Actively investigates opportunities offered by PACS upgrades to increase productivity (streamline technical and clerical data entry fields).
• Oversees and renders solutions for PACS related issues.
• Participates in educational programs to increase professional competence and to meet personal and departmental needs, goals.
• Shares learning with staff.
• Works at maintaining rapport with peers and coworkers.
• Follows core values of UHS.

Minimum Qualifications

Minimum A.A.S. degree preferred or two years of college with emphasis on the biological or information technical sciences and/or radiology technology.

Satisfactory completion of two years AMA-approved school of radiographic technology desired.

Previous experience in a hospital based Diagnostic Imagine Department in a technical or support role that allows for operational efficiencies in the department.

Previous experience with PACS and/or RIS (radiographic imaging information system) desirable.

Experience working in cross-functional team desired.

Required Licensure / Certification Skills

None

PAY RANGE

PAY RANGE: $67,000.00 - $85,000.00 CITY: Rochester POSTAL CODE: 14617

Physical Requirements

Sedentary - Sedentary roles are primarily office-based and require prolonged sitting (67–100% of the workday) with minimal physical effort and lifting limited to under 10 lbs. Fine motor skills are necessary for computer work, writing, and telephone use, supported by clear visual and auditory ability. Cognitive and emotional demands are high due to extended concentration, frequent interruptions, independent decision-making, and information processing. Although physical exposure is low, administrative areas within healthcare environments may occasionally involve contact with infectious agents. Some roles may require flexible hours, TB screening, or a valid driver’s license. For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements. Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

Equal Opportunity Employer Statement

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

About Rochester Regional Health

Rochester Regional Health is an integrated health services organization serving the people of Western New York, the Finger Lakes, St. Lawrence County, and beyond. The system includes nine hospitals; primary and specialty practices, rehabilitation centers, ambulatory campuses and immediate care facilities; innovative senior services, facilities and independent housing; a wide range of behavioral health services; and Rochester Regional Health Laboratories and ACM Global Laboratories, a global leader in patient and clinical trials. It’s vision is to lead the evolution of healthcare to enable every member of the communities it serves to enjoy a better, healthier life.