PACS Administrator I-Information Systems

Eisenhower Medical Center; Rancho Mirage (CA); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Generous benefits package

Matched retirement plan

Job summary

Located in the Coachella Valley, Eisenhower Health seeks a specialist to support PACS, RIS and Cardiology systems. You will assist radiologists and technologists with hanging protocols, exam filters, dictation and reporting modules, and you will configure connectivity across imaging modalities.

You will install software, train physicians and staff on workflows, troubleshoot interface errors, and monitor performance logs.

Qualifications

• Experience supporting PACS/RIS and cardiology systems.
• Able to troubleshoot imaging software connectivity with minimal guidance.
• Strong communication with physicians and IS staff.
• Proactive in applying process-improvement methods.
• Familiar with MS Office and Visio.

Responsibilities

• Supports day-to-day activities for PACS/RIS/Cardiology systems and related projects.
• Assists radiologists, technologists with hanging protocols, exam filters, dictation and reporting modules.
• Configures connectivity between imaging modalities and PACS; troubleshoots issues with guidance when needed.
• Installs software and trains physicians and staff on applications and workflows.
• Troubleshoots interface errors; collaborates with RIS/PACS team to resolve issues.
• Monitors performance reports and error logs; suggests improvements for efficiency.
• Ensures documentation is completed for procedures and workflows.
• Participates in RIS/PACS OnCall rotation.
• Performs other duties as assigned.

Skills

MS Office

Visio

IS ticket management systems

Troubleshoot tools

Effective communication

Documentation of issues

Networking basics

Tools

PACS/RIS/CPACS interfaces

Job description

Located in the heart of the Coachella Valley, you have access to resort-style living and world-class amenities throughout Southern California.

• Demonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and report suspected violations.
• Supports implementation, monitoring, and maintains day-to-day activities associated with the Picture Archiving and Communication System (PACS) and Radiology Information System (RIS) and Cardiology systems.
• Assists radiologists, technologist and staff with hanging protocols, exam filters, dictation system and reporting modules.
• Configures connectivity between imaging modalities and PACS. Supports modality imaging software and assist users; able to troubleshoot and resolve issues with minimal guidance.
• Installs software and trains physicians and staff on applications and workflows.
• Troubleshoots interface errors with Radiology and Cardiology systems.
• Proactively seeks to understand the “how and why” processes work.
• Troubleshoots incident tickets and works closely with customers and the RIS/PACS team to resolve issues.
• Creates and maintains radiology, cardiology and imaging reports.
• Learns process improvement processes and applies methods and tools toward work tasks and activities when appropriate.
• Monitors performance reports, work queues, error logs to ensure systems are performing optimally. Suggest alternatives for performance improvement.
• Ensures effective communication with physicians, other clinical personnel between assigned departments, vendors and IS staff members.
• Assists the departments in utilizing the software to support and maximize the operational benefits to achieve best practices.
• Supports RIS/PACS/CPACS projects and tasks necessary to complete projects on time and on budget.
• Supports Tumor Board conferences and optimizes systems to support privacy and security.
• Assures that all necessary documentation (i.e. procedures, processes) are properly completed.
• Participates in the RIS/PACS OnCall rotation.
• Performs other duties as assigned.
• Ability to logically troubleshoot and resolve application and workstation solutions with minimal guidance
• Knowledge of common business applications, MS Office, Visio, IS ticket management systems and general workstation troubleshooting tools
• Ability to maintain positive interpersonal relations with peers, users and vendors
• Ability to develop new skills and approach change with a positive attitude
• Understands technical documentation and appropriately seeks input from experienced peers or vendor support
• Excellent communication, oral and written skills
• Ability to document issues, findings, workflows and owns work assigned
• Understands fundamentals of computer software and hardware systems, networking, server design, and operating systems
• Effective time management skills as well as organizational and personal skills to work with a variety of people
• Ability to teach/train radiology and cardiology staff to application workflows

Eisenhower Health offers a generous benefits package and a matched retirement plan.

Employees are eligible to participate in a benefits program designed to make a difference for you and your family.

From the beginning, this organization formed a culture based on strong values, commitments and a passion for service and professional excellence.

What Our Nurses Say

One of my very favorite things about working at Eisenhower Health is the culture on inclusivity that we have and a strong base for evidence-based practice.

Lori

One of the greatest things about working as a nurse at Eisenhower Health is how much support you get from Administration. We keep on improving the process here. It's a fantastic place to work.

My favorite thing about working at Eisenhower Health is the camaraderie within my unit and with the different departments.