We are seeking a detail-oriented Packing Process Engineer to support and improve packing operations and outgoing product quality for optical communication products. This role is responsible for developing inspection standards, ensuring product and shipping information accuracy, managing labeling processes, and investigating quality issues before products are shipped to customers.
The ideal candidate will have experience in electronics or optical manufacturing, quality inspection, process improvement, and product traceability. This individual will work closely with manufacturing, quality, engineering, and other cross-functional teams to improve inspection processes, prevent defects, and maintain consistent quality standards across manufacturing sites.
Key Responsibilities
- Develop, implement, and maintain inspection standards, procedures, and acceptance criteria for product appearance, optical connector end-face inspection, and packing operations.
- Perform and support product inspections to ensure compliance with product specifications and customer quality requirements.
- Verify EEPROM data, programming results, product versions, and configuration information to ensure accuracy and identify potential discrepancies.
- Investigate product and process abnormalities, perform root cause analysis, and coordinate corrective and preventive actions with engineering, manufacturing, and quality teams.
- Collaborate with Final Quality Control (FQC) and Outgoing Quality Assurance (OBA) teams to investigate defects, improve inspection processes, and prevent recurring quality issues.
- Verify product part numbers, serial numbers, labels, barcodes, package contents, and shipping documentation to ensure accuracy and traceability.
- Manage standard and customized label templates, including label validation, version control, and implementation of customer-specific requirements.
- Monitor packing processes and identify opportunities to reduce product damage, contamination, mislabeling, inspection failures, and rework.
- Manage packing inspection equipment, including routine checks, equipment settings, troubleshooting, maintenance coordination, and functional verification.
- Develop and maintain SOPs, work instructions, inspection specifications, defect references, and training materials.
- Provide technical training and guidance to production personnel to ensure consistent inspection methods and packing procedures.
- Support the implementation and maintenance of manufacturing information systems and shared platforms, ensuring accurate product, inspection, labeling, and shipping data across manufacturing sites.
- Work with cross-functional teams to implement process improvements, track corrective actions, and ensure timely resolution of quality issues.
Qualifications
- Associate degree or higher in Electronics, Electrical Engineering, Optoelectronics, Industrial Engineering, Quality Engineering, or a related field; equivalent practical experience may also be considered.
- At least 2 years of experience in packing processes, quality inspection, testing, or manufacturing operations within the electronics, telecommunications, or optical communication industry.
- Experience with product appearance inspection, quality control procedures, and manufacturing process standards.
- Familiarity with fiber-optic connectors, optical modules, or LC/MPO end-face inspection is highly desirable.
- Understanding of EEPROM data verification, firmware or product configuration checks, barcode verification, or electronic product traceability is an advantage.
- Experience with root cause analysis, corrective actions, process improvement, and quality documentation.
- Ability to develop SOPs, inspection procedures, technical documentation, and employee training materials.
- Proficiency in Microsoft Excel and PowerPoint; experience with Minitab or JMP is a plus.
- Familiarity with MES/ERP systems, labeling software, or manufacturing data management platforms is preferred.
- Strong analytical, problem-solving, communication, and organizational skills.
- Ability to read and understand English technical specifications and prepare basic technical reports and emails.
Preferred Qualifications
- Experience in optical module, fiber-optic, or telecommunications equipment manufacturing.
- Hands-on experience with optical inspection equipment, EEPROM verification, or automated barcode inspection systems.
- Familiarity with manufacturing equipment troubleshooting, maintenance coordination, and process validation.
- Knowledge of Python, SQL, or other tools used for manufacturing data analysis and automation.