Packing & Fulfillment Lead — Temp-Controlled Warehouse

Compass Group USA; Lenexa (KS); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health benefits

Retirement plan

Discount marketplace

Job summary

Compass Group USA is seeking a Packing Manager in Lenexa, KS to lead warehouse packing, picking, and fulfillment operations, ensuring accurate, efficient orders and on-time delivery.

The role oversees staff, inventory controls, workflow optimization, and safety compliance while driving productivity and continuous improvement initiatives. Strong leadership and WMS experience are essential.

Qualifications

• High school diploma or equivalent required; bachelor's degree in Supply Chain, Logistics, Business, or a related field preferred.
• 5+ years of warehouse, fulfillment, distribution, or logistics experience, including leadership responsibilities.
• Strong knowledge of inventory control, shipping, order fulfillment, and warehouse operations.
• Experience with Warehouse Management Systems (WMS), RF scanners, barcode systems, and shipping software.
• Proven ability to lead teams in a fast-paced, high-volume environment.
• Strong analytical, organizational, problem-solving, and communication skills.

Responsibilities

• Lead and develop warehouse packing, picking, and support teams to achieve operational goals.
• Manage daily staffing, labor allocation, scheduling, and performance expectations.
• Ensure orders are picked, packed, and shipped accurately and within service-level requirements.
• Monitor workflow priorities and address operational bottlenecks to improve efficiency.
• Maintain inventory accuracy through proper inventory controls, cycle counts, and discrepancy resolution.
• Oversee packing standards, labeling accuracy, and quality control processes to minimize damages and returns.
• Utilize Warehouse Management Systems (WMS), RF scanners, and inventory tools to maintain operational accuracy.
• Analyze operational metrics and implement continuous improvement initiatives to enhance productivity and service levels.
• Enforce safety policies, OSHA standards, and safe work practices throughout warehouse operations.
• Coordinate with shipping partners and internal teams to ensure timely and compliant shipments.
• Supervise pickers, packers, and support staff on a daily basis.
• Assign tasks, set performance expectations, and monitor KPIs such as pick rate and accuracy.
• Train new employees on systems, safety, and procedures, and provide coaching or corrective action when needed.
• Monitor key performance indicators including order accuracy, productivity, throughput, and labor performance.
• Partner with customer service and operations teams to resolve fulfillment issues and support customer satisfaction.

Skills

Leadership

Inventory control

WMS

RF scanners

Data analysis

Education

Bachelor's degree in Supply Chain/Logistics/Business

Tools

WMS

RF scanners

Barcode systems

Shipping software

Job description

Compass Group USA is seeking a Packing Manager in Lenexa, KS to lead warehouse packing, picking, and fulfillment operations, ensuring accurate, efficient orders and on-time delivery.

The role oversees staff, inventory controls, workflow optimization, and safety compliance while driving productivity and continuous improvement initiatives. Strong leadership and WMS experience are essential.