Packing and Graphics Customer Coordinator

Dynamic Dies, Inc.; Holland (OH); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical and dental benefits

Employee appreciation events

Schedule flexibility

Free food

Job summary

Dynamic Dies in Holland, OH is seeking a full-time Packaging & Graphics Customer Coordinator who can transform orders into on-shelf realities. You will be the everyday voice for a set of customers, entering orders, generating quotes, and responding to emails with a focus on service and accuracy.

Working hours are 8 AM to 4:30 PM with occasional overtime to meet customer needs. The company offers a competitive benefits package and a positive, family-owned environment that values its employees.

Qualifications

• 3 years Graphics/Packaging experience or Customer Service experience in a manufacturing environment or problem-solving environment.
• Excellent communication skills both verbally and written.
• Strong computer skills—including Excel, Outlook and SharePoint.
• Strong organizational skills and the ability to manage multiple projects and priorities.
• Good mathematical skills.

Responsibilities

• Enter orders and generate quotes for assigned customers.
• Respond to customer emails and requests in a timely, helpful manner.
• Ensure all production information is complete and accurate for orders.
• Serve as the main point of contact for customer and production issues.
• Handle a high-volume, fast-paced environment and solve problems as they arise.

Skills

Excellent communication

Strong computer skills

Strong organizational skills

Good mathematical skills

Tools

Excel

Outlook

SharePoint

Job description

Packaging and Graphics Customer Coordinator

Dynamic Dies in Holland, OH is looking to hire a full-time Packaging & Graphics Customer Coordinator. Are you looking to build a career in customer service? Are you passionate about taking care of your customers? Would you like to work for a family-owned company that values its employees? If so, please read on!

This position for Packaging & Graphics Customer Coordinator earns a competitive wage which scales based on experience. We provide a competitive benefits package that includes medical and dental as well as great perks, including employee appreciation events, free food, games, prizes, and schedule flexibility.

ABOUT DYNAMIC DIES

Founded in 1971, we are one of the largest manufacturers of tooling for the corrugated box industry. We began as a small business in a rented garage and have expanded to a multi-state operation consisting of four manufacturing facilities located in Toledo, Ohio, Pittsburgh, PA, Indianapolis, IN, and Middletown, Ohio. Our state-of-the-art graphics operation is centralized at our Toledo manufacturing facility which is also home to our corporate offices. Our company now has around 200 employees, and we have been voted as a top workplace by our employees in 2017 and 2021.

The foundation of our company was built on mutual respect for others, hard work, and an unyielding pride in getting the job done right. We would not be where we are today without our dedicated employees, some of whom have been with us since the beginning! They take pride in their work, and we give back by providing a positive work environment and a comprehensive benefits package.

A DAY IN THE LIFE OF A PACKAGING & GRAPHICS CUSTOMER COORDINATOR

Imagine walking through the grocery store and checking the boxes to see if you entered the order for that box. Or at your child's next birthday, their gift came in a box you helped create. As a Packaging & Graphics Customer Coordinator that's what you do-transform orders into on-shelf realities.

In this Customer Service role, you are the everyday voice of the company to our customers. You will have a set group of customers and will be responsible for entering orders and generating quotes for our customers. You will respond to customer emails and requests in a helpful, timely manner always keeping in mind that our customer is our top priority.

Using your keen eye for detail, you will ensure all information that is needed for production is complete. You will be the contact for any issues or concerns from your customers as well as issues from production. Because every job we do is custom, you enjoy the job variety this brings as well as learning something new with each order you handle. You find great satisfaction in solving problems and working in a fast-paced environment.

QUALIFICATIONS FOR PACKAGING & GRAPHICS CUSTOMER COORDINATOR

• 3 years Graphics/Packaging experience or Customer Service experience in a manufacturing environment or problem-solving environment
• Excellent communication skills both verbally and written
• Strong computer skills-including Excel, Outlook and Sharepoint
• Strong organizational skills and the ability to manage multiple projects and priorities
• Good mathematical skills

Do you want to be part of a great team that has been named a Top Workplace? Are you looking for a company that takes care of their employees? Are you looking for excellent benefits and a great work environment? If yes, you might just be perfect for this Customer Service position at our company!

WORK SCHEDULE FOR PACKAGING & GRAPHICS CUSTOMER COORDINATOR

This position will work from 8 AM - 4:30 PM with occasional overtime to service the customer's needs.

ARE YOU READY TO JOIN OUR TEAM?

If you feel that you would be right for this Packaging & Graphics Customer Coordinator job, We look forward to meeting you!