Packaging Operator I – Fast-Paced Food Production

westrockcoffeeexternaljobs; Conway (AR); On-site; USD 18,000 - 28,000; Full time

Job summary

Westrock Coffee seeks a Machine Operator to oversee setup, operation, and monitoring of food processing and packaging equipment in a fast-paced production line in Conway, AR. You will ensure equipment runs safely, meet daily production goals, and maintain quality standards.

The role requires attention to detail, mechanical aptitude, and effective teamwork. Candidates should have a high school diploma or GED and 1–2 years in food manufacturing, with strong communication and problem-solving skills.

Qualifications

• High school diploma or GED required.
• 1-2 years of experience in a food manufacturing environment.
• Ability to communicate effectively including speaking, writing, active listening and taking instructions.
• Good leadership and training skills.
• Ability and willingness to promote and support a positive culture and follow Westrock Coffee values.
• Ability to collaborate with all parts of the operation to achieve goals and objectives.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Able to work in a team environment where honest communication, a positive attitude, engagement, and personal accountability is expected.
• Quick troubleshooting and problem-solving skills.
• Ability to follow specifications and manuals.
• Basic math skills.
• Mechanical aptitude, including comfort with using tools to make simple repairs.

Responsibilities

• Operates production equipment safely and efficiently to hit production and waste goals.
• Completes all required documents and checklists related to equipment operation and reports malfunctions.
• Interprets work orders and instructions to ensure proper materials and specifications are followed.
• Troubleshoots and resolves basic-to-moderate operation difficulties.
• Ensures coffee has adequate time to gas-off.
• Completes change-over sheets and coordinates delivery of required consumables.
• Uses computer to manage coffee bins and print item labels.
• Programs packaging machines based on the manufacturing specification sheet.
• Adjusts packaging equipment for correct case size and package amount.
• Manages packaging process: closing boxes, labeling, and sending through tape.
• Conducts visual, weight, and seal inspections of packages.
• Identifies and segregates nonconforming goods.
• Moves boxes to pallets and records pallet data.
• Documents downtime with explanations.
• Logs maintenance requests for machine service.
• Cleans machines and work area to prevent dust.
• Checks packaging machines and completes changeover sheets for correct bags.
• Collects and submits samples for quality assurance purposes.
• Follows quality system and safety protocols and wears PPE.
• Performs other duties as assigned.

Skills

Effective communication

Leadership

Team collaboration

Troubleshooting

Mechanical aptitude

Basic math

Education

High school diploma or GED

Tools

Hand tools

Job description

Westrock Coffee seeks a Machine Operator to oversee setup, operation, and monitoring of food processing and packaging equipment in a fast-paced production line in Conway, AR. You will ensure equipment runs safely, meet daily production goals, and maintain quality standards.

The role requires attention to detail, mechanical aptitude, and effective teamwork. Candidates should have a high school diploma or GED and 1–2 years in food manufacturing, with strong communication and problem-solving skills.