Packaging Installation Admin & Service Coordinator

ROBERT REISER & COMPANY INC

Canton (MA)

On-site

USD 40,000 - 60,000

Full time

14 days+

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Job summary

Robert Reiser & Company Inc. is seeking an Administrative Assistant – Customer Service Support to provide essential clerical and coordination support for packaging installation projects in Canton, MA.

The role requires organizing installation workflows, maintaining schedules, and communicating with sales, customers, and technicians to ensure on-time delivery and smooth field operations. The ideal candidate will be proficient with Microsoft Office applications and PowerPoint, detail-oriented, and

Qualifications

Proficiency with all Microsoft Office applications, including PowerPoint.
Attention to detail is mandatory and ability to work in a deadline driven environment.
Excellent communication (oral and written) and organization skills.
Self-direction and resourcefulness.
Organized, personable and can-do attitude.

Responsibilities

Open new installation case in CRM for new packaging machine orders.
Create utility letters from templates for manager’s review.
Coordinate delivery and installation with sales, technicians and customers.
Schedule and coordinate installation timelines with internal teams and vendors.
Provide on-site support by ordering parts and creating quotes in the ERP system.