Package Dispatch Supervisor

Ups; Philadelphia (Philadelphia County); Presencial; USD 25.000 - 36.000; A tiempo parcial

Descripción de la vacante

UPS in Philadelphia invites applications for the Alternate Part-time Package Dispatch Supervisor/Package Center Supervisor. This role is trained to perform as PT PDS or PT PCS to fit alternate schedules and increase operational flexibility.

You will analyze daily dispatch results, streamline routes, and coordinate operations to ensure internal and external customer satisfaction. Duties include handling on-call pickups, service issues, and providing customer service support.

Formación

• Must be a U.S. citizen or national or authorized to work in the U.S.
• UPS is an equal opportunity employer.

Responsabilidades

• Analyze and plan the center’s daily package dispatch.
• Coordinate needs and efforts of the operation.
• Provide customer service support (messages, call tags, follow ups).
• Handle on-call Air pickups and unforeseen events.

Conocimientos

Dispatch planning

Operations coordination

Customer service

Descripción del empleo

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description

The Alternate Part-time Package Dispatch Supervisor/Package Center Supervisor is a position that has been trained and certified to perform the role of either a PT PDS or a PT PCS to accommodate alternative schedules and increase operational flexibility. This positions is responsible for analyzing and planning their center’s daily package dispatch and handles operational service issues (e.g., on-call Air pickups, heavy pick-up accounts, unforeseen events, etc.) He/She analyzes previous dispatch results to maximize service performance, to streamline routes and can coordinate the needs and efforts of the operation to ensure internal and external customer satisfaction is met. This position provides customer service support (e.g, answering messages, concerns, call tags, destination follow ups, etc.) He/She facilitates the smooth execution of operational procedures and management of systems.

Employee Type

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.