Part-time Package Center Supervisor

UPS Supply Chain Solutions; Columbia (SC); In loco; USD 48.000 - 72.000; Tempo pieno

Descrizione del lavoro

UPS Supply Chain Solutions, Inc. in Columbia, SC is seeking a supervisor to analyze and plan the center’s daily package dispatch, coordinate operational needs, and respond to service issues.

The role emphasizes optimizing routes, ensuring timely deliveries, and maintaining high levels of internal and external customer satisfaction. This permanent, on-site position requires strong analytical, planning, and communication skills, with the ability to manage on-call scenarios and collaborate across

Competenze

• Experience analyzing dispatch results and planning daily operations.
• Ability to streamline routes and coordinate cross-functional teams.
• Strong customer service orientation and problem-solving skills.

Mansioni

• Analyze and plan the center’s daily package dispatch to maximize service performance.
• Handle operational service issues (on-call pickups, etc.).
• Analyze dispatch results to improve performance and routes.
• Coordinate needs and efforts of the operation to ensure customer satisfaction.
• Provide customer service support (messages, follow-ups, etc.).
• Facilitate smooth execution of operational procedures and system management.

Conoscenze

Dispatch planning

Operations analysis

Customer service

Team coordination

Descrizione del lavoro

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

This supervisor has been trained and certified to perform multiple operational roles to accommodate alternative schedules and increase operational flexibility. This positions is responsible for analyzing and planning their center’s daily package dispatch and handles operational service issues (e.g., on-call Air pickups, heavy pick-up accounts, unforeseen events, etc.) He/She analyzes previous dispatch results to maximize service performance, to streamline routes and can coordinate the needs and efforts of the operation to ensure internal and external customer satisfaction is met. This position provides customer service support (e.g, answering messages, concerns, call tags, destination follow ups, etc.) He/She facilitates the smooth execution of operational procedures and management of systems.

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.