Package Dispatch Analytics Lead

hcmportal; Lancaster (Lancaster County); On-site; USD 52,000 - 68,000; Full time

Job summary

UPS is seeking a Dispatch Analyst to support the Package Dispatch Supervisor by analyzing dispatch plans and handling daily routine tasks for the dispatch and preload teams. You will review system downloads, identify failures, and publish reports while assisting with audits to improve accuracy and service levels.

The role requires a Bachelor’s degree or international equivalent (preferred), DPS/UDC knowledge, and proficiency with Microsoft Office.

Qualifications

• Bachelor's Degree or international equivalent preferred.
• Experience with Dispatch Planning System (DPS) and UDC.
• Experience using Microsoft Office products or equivalent software.
• Customer-focused with strong planning and organization skills.
• Familiar with package flow technologies - Preferred.

Responsibilities

• Verifies system downloads.
• Identifies various service failures and exceptions.
• Prints and distributes multiple daily reports.
• Makes necessary report updates and communicates changes to PDS.
• Utilizes mapping tools.
• Plots previous data and compares actual dispatch to planned dispatch.
• Maintains a loop analysis to ensure periodic analysis of all loops.
• Utilizes available reports and systems.
• Completes monthly dispatch audit.

Skills

Customer-focused

Planning

Organizational skills

Education

Bachelor's Degree or international equivalent - Preferred

Tools

DPS

UDC

Microsoft Office

Job description

UPS is seeking a Dispatch Analyst to support the Package Dispatch Supervisor by analyzing dispatch plans and handling daily routine tasks for the dispatch and preload teams. You will review system downloads, identify failures, and publish reports while assisting with audits to improve accuracy and service levels.

The role requires a Bachelor’s degree or international equivalent (preferred), DPS/UDC knowledge, and proficiency with Microsoft Office.