PACE Transportation Admin Coordinator

Midland Care Connection, Inc.; Topeka (KS); On-site; USD 33,000 - 42,000; Full time

Benefits offered by this job

Health insurance

PTO and holiday pay

Retirement plan (403b)

Employee Assistance Program

Job summary

Midland Care Connection, Inc. is seeking an Administrative Support Specialist to ensure reliable transportation for PACE participants.

You will coordinate schedules, maintain records, intake documentation, and communicate with drivers, participants, and the interdisciplinary care team. The role requires strong organizational skills, multi-tasking, and excellent customer service in a fast-paced healthcare environment.

Qualifications

• Required: High school diploma or equivalent.
• Minimum of 2 years of administrative support or office coordination experience.
• Experience scheduling appointments or managing transportation logistics.
• Experience using Word, Excel, Outlook and electronic databases.
• Ability to handle confidential information with professionalism and discretion.
• Excellent organizational and time management skills.
• Strong verbal and written communication and customer service skills.
• Ability to work in a fast-paced, team-oriented healthcare setting.

Responsibilities

• Answer phones and act as central point of communication between staff, participants, caregivers and the care team.
• Schedule and update transportation requests, coordinate calendars and ensure timely rides to appointments and PACE center.
• Maintain driver logs and vehicle records; prepare reports and process paperwork.
• Track documentation and enter data into electronic systems; assist with compliance requirements.
• Resolve scheduling conflicts and communicate changes to drivers and participants.
• Support transportation team with day-to-day administrative tasks and maintain organized records.

Skills

Office coordination

Scheduling transportation

Microsoft Office

Communication skills

Data entry

Customer service

HIPAA compliance

Education

Associate degree in Business Administration or related field

High school diploma or equivalent

Tools

Microsoft Office Suite

Electronic databases

Transportation scheduling software

Job description

Midland Care Connection, Inc. is seeking an Administrative Support Specialist to ensure reliable transportation for PACE participants.

You will coordinate schedules, maintain records, intake documentation, and communicate with drivers, participants, and the interdisciplinary care team. The role requires strong organizational skills, multi-tasking, and excellent customer service in a fast-paced healthcare environment.