PA Distribution Center Supervisor (Night Shift)

RXinsider LTD.; Bethlehem (Northampton County); Hybrid; USD 42,000 - 62,000; Full time

Job summary

RXinsider LTD. is seeking an experienced Warehouse Supervisor to oversee daily planning, organizing, and operations of the distribution center for pharmaceutical products in Bethlehem, PA.

You will lead a team, ensure accurate order processing, packing and shipping, and maintain safety and compliance. Responsibilities include coordinating workflow, training staff, monitoring KPIs, and implementing continuous improvement to reduce costs and improve customer satisfaction.

Qualifications

• 3+ years’ experience in pharmaceutical operations at the supervisor level.
• Proven ability to manage pharmaceutical records and documentation.
• Dependability and willingness to accommodate work schedule.
• Excellent communication skills.
• Strong organizational skills.
• Good customer service skills.
• Excellent problem-solving skills.
• Eye for detail and accuracy.
• Flexible and multi-tasking abilities.
• Strong time management and prioritization skills.
• Ability to resolve conflicts professionally.

Responsibilities

• Lead, train, coach, and motivate a team of warehouse associates; monitor performance and attendance.
• Coordinate workflow of picking, packing and shipping to ensure orders are processed accurately and on time.
• Perform quality inspections on outgoing orders to ensure accuracy in count and labeling.
• Enforce safety protocols, company policies, and government regulations.
• Identify and implement continuous improvement strategies to boost efficiency and reduce costs.
• Maintain a clean and safe working environment.
• Prepare reports on KPIs, lost sales, errors, and production output for management.

Skills

Excellent communication

Problem solving

Time management

Organizational skills

Detail oriented

Team leadership

Customer service

Adaptability

Conflict resolution

Education

Associate degree

Tools

MS Office

Excel

Word

Outlook

Job description

Description

This position is primarily responsible for supervising daily planning, organizing, and operations of the distribution center. Oversees distribution functions, including order process, picking, packaging, and shipping.

Reasonable Accommodations

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Essential Functions

• Leading, training, coaching, and motivating a team of warehouse associates. Including daily tasks, monitoring performance and attendance.
• Coordinating workflow of the picking, packing and shipping processes to ensure all orders are processed accurately and meet deadlines.
• Performing quality inspections on outgoing orders and products to ensure accuracy in count and labeling.
• Ensuring all team members follow established safety protocols, company policies, and government regulation.
• Identifying and implementing strategies for continuous improvement to optimize efficiency, reduce operating costs, and enhance customer satisfaction.
• Maintaining a clean and safe working environment.
• Serving as a communication link between associates and management, preparing reports on key performance indicators, lost sales, errors, and production output.
• Assisting in the recruitment, hiring, and terminating process as needed.
• Reviewing associate performances and provide feedback and suggestions for improvement.
• Performs other duties as assigned.

Requirements

Position Qualifications

• 3+ years’ experience in pharmaceutical operations at the supervisor level.
• Management of Pharmaceutical records and documentation.
• Dependability and willingness to accommodate work schedule.
• Excellent communication skills.
• Strong organizational skills.
• Good customer service skills.
• Excellent problem-solving skills.
• Knowledge of MS Office suite (Excel, Word, etc.),
• Eye for detail and accuracy.
• Flexible and multi-tasking abilities.
• Strong time management, organizational and prioritization skills.
• Actively listen, attend to, convey, and understand the comments and questions of others.
• Accept responsibility and account for his/her actions.
• Ability to resolve conflict with others in a professional manner.
• Goal oriented with the desire to perform to the best of his/her ability.
• Adept problem solver and show the ability to think quickly.

Skills and Abilities

Education: Associate degree or previous work equivalent.

Experience: Two+ years of warehouse supervisory or similar management position/ pharmaceutical distribution environment.

Computer Skills: Must be proficient in Microsoft suite of products including Excel, Word, and Outlook,

Other Skills: Proactive thinking, strong communication skills, ability to work well under pressure, attention to detail, and possess strong time management skills.

Physical Demands

N (Not Applicable) Activity is not applicable to this position.

O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5+ hrs./day)

F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs./day)

C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs./day)

• Stand C
• Walk C
• Sit O
• Manually Manipulate F
• Reach Outward F
• Reach Above Shoulder F
• Climb F
• Crawl F
• Squat or Kneel F
• Bend F
• Grasp F
• Speak F

Other Physical Demands

Vision - near and peripheral