P/T - Exit Booth Agent

Fox Rent A Car Inc.; West Palm Beach (FL); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical

Vision

Dental

401k

Employee discounts

Referral bonus

Life Insurance

AD&D Insurance

Flexible spending account

Parental leave

Employee assistance program

Job summary

Fox Rent A Car is seeking an Exit Booth Agent to be the friendly last touchpoint of every rental. You will verify rental paperwork, greet customers on departure, and ensure a smooth checkout with signatures and organized documents.

You'll keep the exit booth tidy, offer local directions, and help customers have a safe journey. The role emphasizes attention to detail, strong people skills, and a positive, customer-first approach.

Qualifications

• Valid Driver's License.
• High School Diploma or equivalent.
• Top-notch people skills.
• Ability to troubleshoot with a smile.
• Patience and understanding throughout the rental experience.

Responsibilities

• Verify completion and accuracy of rental agreements before checkout.
• Greet customers with enthusiasm and professionalism at exit.
• Scan and manage documents to keep process smooth and organized.
• Ensure forms are executed with signatures on checkout slips.
• Keep exit booth clean and organized, inside and out.
• Provide directions or local information to customers for a safe journey.
• Perform other duties to support business needs and objectives.

Skills

People skills

Troubleshooting with a smile

Patience and understanding

Education

High School Diploma or equivalent

Valid Driver's License

Job description

Job Description The last impression is just as important as the first. At Fox Rent A Car, our Exit Booth Agents are the final touchpoint of every rental experience. You make sure every customer rolls out feeling good – paperwork tight, questions answered, and a send-off that leaves them wanting to come back.

Your Primary Focus Is To Pay close attention to detail by verifying the completion and correctness of customer rental agreements before finalizing checkouts

Greet customers with enthusiasm, professionalism, and a friendly attitude as they exit the facility

Efficiently scan and manage all necessary documents, ensuring everything is neatly maintained for a smooth process

Ensure all forms are correctly executed by obtaining the customer’s signature on the checkout slip

Keep the exit booth clean and organized, both inside and out, reflecting the company’s commitment to excellence

Send customers off with a safe journey and offer helpful information, such as directions or local landmarks

Perform other duties as assigned to support business needs and objectives

Education & Experience

• Valid Driver's License
• High School Diploma or equivalent

We’re Looking For

• Top-notch people skills
• Ability to troubleshoot with a smile
• Patience and understanding throughout the rental experience

We Offer

• Medical
• Vision
• Dental
• 401k
• Employee Discounts
• Referral bonus
• Company-paid Life Insurance
• Company-paid AD&D Insurance
• Flexible spending account
• Parental leave
• Employee assistance program

We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Accordingly, all members of society, irrespective of age, gender, disability, sexual orientation, race, religion, or belief, are encouraged to apply to join our team. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.

Europcar Mobility Group Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. “We help to change the way you move” is what we stand for and brings us together. We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles. Our brands address differentiated needs, use cases and expectations: Europcar® - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar® - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car®, one of the main players in the car rental market in the US, with a “value for money” positioning. Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries. More info at: www.europcar-mobility-group.com At the end of the 19th century, the car was a luxury reserved for the elite, but interested everyone, attracting crowds: in 1898, the first car show was held in Paris. Car rental will see the light a few years later, across the Atlantic, but its development will be stopped by the first and then by the Second World Wars. In the aftermath of the war, a Parisian entrepreneur revived the idea: “If you can’t afford to buy a car, why not rent one when you need it?”. His name was Raoul-Louis Mattei and in 1949, he created "L'Abonnement Automobile": a company that would later become the Compagnie Internationale Europcars, then Europcar. Its headquarters, located 11 rue du Champ de Mars also included a rental agency. The company’s success was rapid, as car rental responded to a real need. In 1951, l’Abonnement Automobile was the first company for car rental without a driver and its fleet counted 750 4 CV. Now, the Europcar Mobility Group has over 200,000 vehicles on average in its fleet and serves 5 million customers in more than 140 countries. But the vision our Group was founded upon remains the same, while being more relevant and promising than ever, as we are entering the usage and sharing economy era !